Field Service Engineer

Role: Field Service Engineer providing technical support, installation, maintenance, troubleshooting, and repair of complex equipment and systems in the Life Sciences/Diagnostics sector. Responsibilities: independently diagnose hardware/software issues, ensure customer satisfaction through effective communication and follow-up, manage service documentation, and collaborate with R&D and engineering teams on product improvements. Requirements: Bachelor’s in Engineering, Electronics, or related field; 5+ years’ experience in technical support or field service for complex systems; proven skills in diagnosing and repairing hardware/software issues; strong communication and leadership abilities. HighValue: support for advanced laboratory or diagnostic equipment, cross-functional collaboration, proactive issue resolution, and process improvement. WorkSetup: role details not specified, likely onsite or field-based with customer interaction.