Field Service Engineer

Role: Field Service Engineer supporting Agilent lab instrumentation, focusing on installation, maintenance, troubleshooting, and repair of hardware, software, and network systems in customer labs. Responsibilities include optimizing system performance, resolving product issues, providing preventive advice, and delivering customer training. The role emphasizes proactive problem-solving and ensuring customer satisfaction through high-quality on-site support. Requirements: post-secondary science degree (e.g., chemistry, biochemistry, biotechnology) or equivalent experience with at least 4+ years in laboratory spectroscopy environments, troubleshooting skills, and communication proficiency. Experience with Agilent LCMS or GCMS is preferred. HighValue: spectroscopy-focused, hardware/software/network support, technical troubleshooting, customer training, travel (~50%), Georgia/Alabama/Tennessee/Mississippi territory. Work setup: full-time, on-site, day shift, with extensive travel.