Field Service Engineer

Role: Field Service Engineer (FSE) providing technical support, installation, maintenance, troubleshooting, and repair of complex life sciences equipment. Responsibilities: independently diagnose and resolve hardware/software issues, manage customer communication, document service activities, and collaborate cross-functionally with R&D and engineering teams. Serve as a technical resource and mentor junior engineers; identify process improvements. Requirements: Bachelor's in Engineering, Electronics, or related field; 5+ years in technical support or field service for complex systems; proven troubleshooting skills; strong communication, leadership, and organizational abilities. High-Value: support advanced scientific instruments in life sciences, with a focus on diagnostics or research tools; experience in complex equipment environments; customer-facing roles; potential for cross-functional collaboration. WorkSetup: detailed documentation, independent work with minimal supervision, customer interaction.