Field Service Engineer 3

Role: Field Service Engineer 3, specializing in advanced troubleshooting and repair of medical imaging equipment, serving as the primary GEHC contact with customers. Responsibilities: perform repair, installation, validation, and maintenance; lead and mentor less experienced engineers; manage customer issues from detection to resolution; communicate with HQ and regional teams; promote value-added services; and support sales activities and account growth. Qualifications: Associate’s or Bachelor’s in Electrical, Biomedical, Mechanical Engineering, or related field with 4+ years of electrical equipment service experience, or equivalent military training; or high school diploma with 8+ years of relevant experience. Skills: troubleshooting electromechanical/electronic equipment, customer interface, use of web applications and MS Office; physical ability to lift 35 lbs, work after-hours, and travel as needed. High-Value: medical imaging modalities, customer-facing technical support, remote work, relocation flexibility, US work authorization. Collaboration: partner with internal teams, escalate issues as needed, and engage in sales/support activities. Work setup: remote in New Mexico with relocation options, physical demands include lifting and long periods standing or sitting.