Field Service Engineer 3 - 2nd shift San Francisco MRI/CT

Role: Field Service Engineer 3 specializing in MRI/CT modalities, primarily responsible for advanced troubleshooting, repair, installation, validation, and maintenance of medical imaging equipment. Responsibilities include leading customer interactions, resolving complex technical issues, mentoring less experienced engineers, and managing escalations to ensure high customer satisfaction. The role involves proactive communication with internal teams, supporting sales efforts through account engagement, and maintaining service records. Qualifications: an associate's or bachelor's degree in Electrical, Biomedical, Mechanical Engineering or related field with 4+ years of experience servicing electrical equipment; or equivalent military experience; or a high school diploma with 8+ years of relevant experience. Skills required include diagnosing mechanical, electromechanical, and electronic systems, troubleshooting customer concerns, and proficiency with web applications and Microsoft Office. High-value details: focus on advanced service for MRI/CT, working on complex equipment, with responsibilities spanning technical repair and customer relationship management. The position is based in San Francisco, CA, on a second shift schedule, with physical requirements including lifting up to 35 lbs.