Field Service Engineer 3

Role: Senior Field Service Engineer responsible for preventative maintenance, installation, troubleshooting, and repair of medical equipment in the Orange County, CA region. Objectives include ensuring equipment performance, customer satisfaction, and driving service excellence. Core responsibilities involve performing advanced repairs, leading installations, mentoring less experienced engineers, managing customer issues from start to resolution, and supporting account growth through customer engagement and upselling. The role requires proactive communication with internal teams and customers, adhering to service procedures, and maintaining accurate service records. Qualifications include an associate's or bachelor’s degree in Electrical, Biomedical, or Mechanical Engineering with 4+ years of relevant electrical equipment service experience, or equivalent military training, or a high school diploma with 8+ years of experience. Technical skills encompass diagnosing and repairing electromechanical/electronic equipment, troubleshooting, and proficiency with web applications and Microsoft tools. Physical demands include lifting up to 35 lbs. High-value specifics: servicing medical imaging or diagnostic equipment, working in a clinical or hospital setting, supporting growth initiatives, and potential application training. The position entails on-site work with some travel; it does not sponsor visas and offers relocation assistance.