Field Service Engineer

Role: Field Service Engineer supporting Agilent's laboratory instrumentation in Central to Northern NJ, covering NJ, NY, and CT. Primary objectives include installing, calibrating, troubleshooting, maintaining, and repairing hardware, software, and network products; providing application support; and ensuring customer satisfaction. Responsibilities encompass diagnosing performance issues, delivering preventive maintenance, training customers and internal staff, and collaborating with cross-functional teams. Requirements: Bachelor's or higher degree in chemistry, biochemistry, or life sciences; 2+ years' experience with analytical instruments, particularly LC; familiarity with GMP/GLP environments preferred; strong troubleshooting and customer service skills; valid driver's license; willingness to travel up to 50%, primarily day travel with potential overnight trips. High-value specifics include experience with pharma/bio-pharma environments, working with analytical instruments like LC, and providing technical support to optimize product performance. The role offers a full-time schedule, remote work option, and a territory covering NJ, NY, and CT, with 75% travel expected. Compensation ranges from $36.38 to $56.84/hr plus bonuses and benefits.