Field Service Engineer 2

Role: Field Engineer responsible for preventive maintenance, installation, troubleshooting, and repairs of medical imaging equipment within healthcare settings. Objectives include ensuring optimal equipment performance and customer satisfaction. Responsibilities encompass managing equipment service needs, leading installations, validation, and repairs, as well as maintaining strong customer relationships and ensuring compliance with hospital protocols and regulations. The role also involves engaging with sales to promote value-added services and supporting customer issues from identification to resolution.

Requirements: Associate degree in a related field or military experience with 4+ years servicing electronic equipment; or high school diploma with 6+ years relevant experience. Technical expertise in imaging equipment troubleshooting, repair, and installation is essential. A valid driver’s license and proficiency with web applications and Microsoft Office are required. The role demands the ability to work after hours, including weekends, and physically lift up to 35 lbs.

Preferred Qualifications: Experience working with GE Healthcare or similar medical imaging systems, and ability to manage multiple priorities in a customer-focused environment.

High-Value: Focus on imaging modalities in hospital settings, with responsibilities spanning maintenance, repairs, and customer engagement to support healthcare delivery. The position involves fieldwork in Houston, TX, with potential after-hours and on-call duties. Emphasizes GxP compliance, customer communication, and technical troubleshooting in a healthcare environment.