Field Service Engineer 1 - Sioux Falls, SD

Role: Field Engineer I responsible for performing preventive maintenance, troubleshooting, repair, and equipment installation on medical imaging and diagnostic devices. Primary objectives include ensuring timely, accurate service, driving customer satisfaction, and supporting service excellence. Responsibilities encompass assisting with equipment installation, learning troubleshooting techniques, managing administrative tasks such as service logs, and engaging with customers to promote value-added services. Collaborates with experienced engineers and cross-functional teams, and supports sales activities like contract renewals. Qualifications: Associate's or Bachelor's in Electrical, Biomedical, Mechanical Engineering, or related fields; or equivalent military experience or internship; OR high school diploma with 4+ years of electronic equipment servicing. Experience with web applications and Microsoft Office required. Must meet physical requirements (lifting, mobility) and possess a valid driver's license. Physical and work schedule flexibility, including after-hours and on-call work, is necessary. High-value specifics include service on medical imaging, diagnostic, and monitoring equipment within a clinical setting, with an emphasis on customer interaction, troubleshooting, and preventative maintenance. Work setup is remote with relocation available; the role is based in Sioux Falls, SD, on 2nd shift. No travel is specified.