Field Service Engineer 1

Role: Field Service Engineer responsible for preventative maintenance, troubleshooting, basic repairs, and installation support of medical equipment within healthcare settings. Objectives include ensuring equipment performance and customer satisfaction through timely service and effective communication. Responsibilities encompass performing scheduled maintenance, assisting more experienced engineers, maintaining customer relationships, adhering to regulatory compliance, and supporting value-added services. Qualifications: Associate degree or military-equivalent training with 2 years of electronic equipment servicing, or high school diploma/GED with 4+ years' relevant experience; valid driver’s license; proficiency with Web and Microsoft applications. Preferred: Experience with Patient Monitoring or Diagnostic Cardiology equipment. Experience with GxP, hospital protocols, and working within healthcare environments is advantageous. The role involves physical requirements such as lifting up to 35 lbs., and physical dexterity. It requires availability for after-hours and rotating on-call schedules, with opportunity for travel within the Minneapolis/North Western Wisconsin area. This is a remote position with onsite support at customer locations, offering a salary range of $60,000-$90,000, with potential performance incentives. The role supports the maintenance and repair of medical modalities, likely in hospital or clinical settings, emphasizing quality, safety, and customer satisfaction.