Field Service Engineer 1

Role: Field Engineer I responsible for preventive maintenance, troubleshooting, and basic repairs of medical equipment within healthcare settings. Objectives include ensuring equipment performance, supporting installation, and fostering customer satisfaction through service excellence. Responsibilities: perform timely maintenance, assist with complex repairs and installations, communicate effectively with customers, adhere to compliance and documentation standards, and collaborate with team members and support channels to resolve issues. Requirements: Associates degree, military training, or equivalent experience; 2+ years servicing electronic, electrical, or mechanical equipment; valid driver’s license; ability to work onsite in Hartford, CT, with up to 25% overnight travel; ability to lift 35 lbs and meet physical requirements. Preferred skills include technical expertise in medical devices and networking certifications. High-value: role centered on medical equipment servicing in healthcare, with an emphasis on customer support, troubleshooting, and compliance; physical and logistical readiness for onsite work; and regional travel. Collaboration involves working closely with experienced engineers, support teams, and healthcare customers.