Field Service Engineer 1

Role: Field Engineer I responsible for performing preventative maintenance and basic troubleshooting on medical equipment across modalities, ensuring customer satisfaction and operational efficiency. Responsibilities include assisting with equipment installation, maintaining service records, managing cycle times, and supporting sales activities through customer engagement and identifying potential leads. The role emphasizes learning technical repair skills, communication with customers, and adherence to quality and safety standards. Requirements: Associate's or Bachelor's in Electrical, Biomedical, Mechanical Engineering, or related; military experience; or 4+ years of electronic equipment service; proficiency with web and Microsoft applications; valid driver's license; willingness for after-hours and on-call work; compliance with background checks and immunization policies. Preferred qualifications include multi-modality technical capabilities. The role involves physical tasks such as lifting up to 35 lbs and operating in various physical positions. Location: Remote, supporting customer sites in the DFW area, with travel as needed. The position emphasizes on-the-job learning, customer service, and collaboration with cross-functional teams in a regulated healthcare environment.