Field Service Engineer 1

Role: Field Service Engineer providing onsite and remote support for medical equipment within healthcare settings, primarily in Minneapolis/North Western Wisconsin. Objectives include performing preventative maintenance, troubleshooting, basic repairs, and supporting equipment installations to ensure optimal healthcare delivery. Responsibilities encompass maintaining relationships with customers, adhering to regulatory and company protocols, documenting work, and collaborating with team members to resolve issues and enhance customer satisfaction. Requirements: Associate degree in a related field or equivalent military experience with 2+ years servicing electronic equipment, or a high school diploma with 4+ years relevant experience; valid driver’s license; proficiency with web applications and Microsoft Office; ability to work rotating shifts including weekends and after hours; physical ability to lift up to 35 lbs and perform physical tasks. Preferred qualifications include technical expertise in Patient Monitoring or Diagnostic Cardiology. The role involves adherence to quality, safety, and regulatory standards, with physical and visual acuity necessary for detailed technical work. The position offers competitive compensation ($60,000-$90,000) plus benefits, with potential for performance-based incentives. Work is primarily onsite with travel and after-hours availability required, supporting the installation, preventative maintenance, troubleshooting, and customer support of medical devices in clinical environments. The environment emphasizes quality compliance, safety, and customer service excellence.