Field Service Engineer 1

Role: Field Engineer I responsible for timely and accurate preventative maintenance across biomedical equipment modalities, supporting installation, troubleshooting, and repair activities. Objectives include ensuring equipment reliability, customer satisfaction through service excellence, and adherence to service instructions and quality standards. Responsibilities encompass learning and performing preventative maintenance, assisting with equipment installation, troubleshooting, communicating effectively with customers and team members, maintaining service records, managing parts and cycle times, and participating in sales and account support activities. Qualifications: Associate's or Bachelor's degree in Electrical, Biomedical, Mechanical Engineering or equivalent military education; or high school diploma with 4+ years of electronic equipment service experience. Proficiency in web applications and Microsoft Office required. Candidates must pass background checks, drug tests, and comply with customer access policies. Special physical requirements include lifting up to 35 lbs, extensive mobility, and dexterity; a valid driver’s license and willingness for after-hours/on-call work are necessary. High-value specifics include biomedical equipment maintenance, experience with medical devices, biomedical or clinical environments, and regulatory adherence to quality and safety standards. The role involves working closely with experienced engineers, customers, and cross-functional teams, primarily onsite, with some travel as needed.