Field Service Engineer 1

Role: Field Engineer I specializing in preventative maintenance and basic troubleshooting of medical imaging equipment, primarily in a remote, customer-facing setting. Objectives include ensuring on-time service delivery, driving customer satisfaction, and supporting equipment installation and repairs. Responsibilities encompass performing PMs, assisting with installations, communicating effectively with customers and team members, managing service records, and identifying sales opportunities. Qualifications: Associate's or Bachelor's degree in Electrical, Biomedical, or Mechanical Engineering, or equivalent military/training experience; 2+ years servicing electronic medical equipment; proficiency with web and Microsoft applications. Preferred skills include familiarity with medical device regulations and quality standards. High-value specifics: focus on medical imaging modalities, service in healthcare settings, and adherence to GxP and safety protocols. The role requires physical ability to handle equipment, a valid driver’s license, and willingness to work a 2nd shift schedule, including after-hours and occasional weekends. Location: Onsite primarily in Chicago, IL with remote work as applicable. This position offers competitive salary, incentive opportunities, and comprehensive benefits, aligned with the healthcare technology sector.