Field Reimbursement Manager, Rare Disease – Chicago

Role Summary

Field Reimbursement Manager (FRM) helps customers navigate fulfillment, access, and reimbursement issues for approved products. The FRM collaborates with Territory Business Managers to ensure prescribers and their office staff understand the RYZUP hub enrollment process, support services, and access. They provide access and reimbursement education to prescribers, office staff, and RYZUP Patient Support, and monitor Specialty Pharmacy cases in partnership with SP Liaisons. The role contributes to the Patient Services and Market Access team and upholds Alkermes values.

Responsibilities

• Support development of Market Access Field Reimbursement Strategy across all assets and functions to deliver an integrated approach to HCP offices and ensure optimal access for patients, including cross-functional communication and feedback.
• Provide engagement with HCP office staff educating them on the RYZUP enrollment process, support services, and access.
• Develop and maintain strong relationships with each HCP office.
• Work with Territory Business Managers as one team in owning the relationship with HCP offices.
• Plan and implement approved educational programs regarding access, reimbursement, and fulfillment topics.
• Collaborate across internal teams with focus on Patient Support and Channel.
• Support and communicate Market Access strategies in partnership with cross-functional teams, as appropriate.
• Serve as a brand leader in the field for HCP offices to call on when access and reimbursement questions arise.
• Educate HCP offices regarding REMS protocol and certification process to ensure offices can prescribe the product.
• Work collaboratively with all contracted partners.
• Provide strong analytical work to improve processes and performance, and identify key metrics to track performance at national and regional levels.

Qualifications

• 5+ years’ experience within the Pharma/biotech industry in a role related to either Sales or Access, including experience working in Reimbursement, is required
• Experience in the Rare Orphan Disease markets preferred
• Ability to build critical relationships with office staff
• Proven experience with success in pull-through strategies
• Experience in development of Field Access educational materials
• Strong analytical expertise with ability to measure metrics and bring insights to data that will make a meaningful impact to patients
• Strong knowledge of Patient Services programs such as Copay, Quick Start/Bridge, LMN/Appeals
• Credentialing requirements may apply for field roles to gain access to perform the essential functions of the position (may include vaccinations such as influenza and COVID-19).

Skills

• Analytical and data-driven decision making
• Relationship building with office staff and HCP offices
• Development and delivery of educational materials for field access
• Cross-functional collaboration and communication
• Knowledge of REMS protocols and certification processes
• Understanding of Market Access and Patient Support programs

Education

• Bachelor’s degree required; advanced degree preferred