Role Summary
Field Reimbursement Manager - Dermatology, Boston North. Location: Remote/Field. In this field-based position, the FRM serves as the subject matter expert for patient support, access, reimbursement, prior authorization, appeals, financial assistance, and related issues within the Dupixent Business Unit. They work with cross-functional teams including Sales, Market Access, Account Directors, Trade, Dupixent MyWay (Patient Support Program) and program vendors to deliver an exceptional customer experience and help develop and execute the national strategy by building reimbursement confidence and understanding with customers and assisting in patient pull-through efforts.
Responsibilities
- FRM responsibilities include but are not limited to the following:
- FRMs will be subject matter experts on Dupixent MyWay support programs, access issue resolution, financial assistance and alternative funding options provided by our Patient Support Program
- Act as a point of contact for Patient Support Services (Dupixent MyWay), and communicate and collaborate cross-functionally to lead Dupixent pull through efforts assisting the ABM as appropriate
- Support field in education of office personnel on prior authorization and appeals processes, reimbursement support through Dupixent MyWay, free drug programs and financial assistance programs
- Plan and implement geographic business plans to support appropriate access to Dupixent
- Establish and maintain knowledge on the local and national payer landscape, including Specialty Pharmacy and Utilization Management criteria for Dupixent
- Establish positive and productive working relationships with all key customer segments (internal and external)
- Partner with Alliance colleagues to create a culture of respect and customer focus
- Develop working relationships with state societies, associations, and advocacy groups, as needed, to support patient access and raise overall awareness for the Alliance, Dupixent MyWay and Dupixent
- As needed, conduct HCP office visits to facilitate pull through efforts and problem solve escalated issues as a HIPAA compliant contact
- Work compliantly to reduce cycle time and increase conversion rate for patients prescribed Dupixent
Education
Qualifications
- Minimum 5+ years in the pharmaceutical/healthcare industry or other relevant experience
- Previous experience in specialty biologics, pharmacy benefit reimbursement/access, specialty pharmacy, and/or Market Access a plus
- Demonstrated success of cross functional teamwork and working in a matrix and co-promote
- Must be energetic and driven to succeed
- Interpersonal skills including managing and resolving conflict and building strong working relationships
- Obtain ability to adapt to change and react constructively in a high-energy and fast paced environment
- Excellent strategic thinking, analytical, and communication skills required
- Achieve and maintain compliance with all applicable Sanofi policies and procedures, regulatory and legal requirements, and help to monitor compliance during cross functional team interactions
- Valid driver's license
Additional Requirements
- Travel Requirements: ~70% travel, depending on geography
- Ability to travel to meetings/trainings/programs when necessary