Why Join Us?

Be a hero for our rare disease patients. At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the right thing to do. To achieve this goal, our vision is to lead the future of rare disease medicine. For us, this means going where other biopharma companies won’t go – challenging the status quo and creating a new model that advances our field so more patients and caregivers can benefit from life-changing treatments. We do this by following the science, applying a novel rapid development approach, making innovative medicines at fair and reasonable prices, and creating a collaborative ecosystem to reach patients in ways that are most meaningful for them.

Our commitment and care for patients extends to our people, so culture is an essential cornerstone for Ultragenyx. We remain continuously focused on creating a supportive and inclusive environment of profound learning and growth – so employees can thrive in all areas of their lives, in and outside of work. Ultimately, we want to be an organization where we would be proud for our family, friends, and children to work.

If you want to have a meaningful impact, do the best work of your career, and grow a lot, both professionally and personally, come join our team.

Position Summary:

ultraimpact – Make a difference for those who need it most

The role of the Patient Access Liaison (PAL) {Field Reimbursement, AD} is to minimize access and reimbursement barriers for patients and providers related to Dojolvi for long chain fatty oxidation disorder (LCFAOD). They will accomplish this by executing the Patient Engagement strategy in a dedicated geographic area with patients, physicians, and institutional customers.

The PAL will work closely with internal and external partners including HCP’s, Specialty Pharmacies, and UltraCare our internal HUB. They will work closely with Market Access, Channel Ops partners, supporting accounts in resolving reimbursement issues and concerns. The PAL is expected to have a deep working knowledge of both public and private payer policies within their market.

Work Model:

Field: Officially documented as working as a member of the Ultragenyx field team, generally interacting with third parties on behalf of Ultragenyx.

Responsibilities:

• Personalized coordination of patient care using a multi-disciplinary team approach
• Reimbursement conflict resolution with assigned patients and accounts
• Provide resource for possible reimbursement education to patients and families to ensure that they are well informed in order to make appropriate decisions regarding their treatment options
• Resource, with case manager, for alternative insurance options for patients and provide information on relevant reimbursement topics related to our products
• Resource to providers/hospitals regarding billing, reimbursement, and procurement options
• Meet with patients/caregivers and healthcare professionals to discuss access issues and address solutions
• Provide education and support to assist patients/families gain access to therapy and maintain that access
• Ongoing support of the UltraCare team and when necessary, working as a liaison between UltraCare and our customers
• Travel to internal meetings and external customers as necessary

Requirements:

• 5 to 7 years of prior patient access and reimbursement experience required
• BA/BS in the life sciences or communications required; MBA/MHA preferred
• Ability to travel 50-60% w/ some overnights to internal meetings and/or to meet with patients and/or customers.
• 3 to 5 years informal management experience preferred
• Experience training and leading peer groups recommended
• Prior reimbursement experience with ability to communicate complex reimbursement scenarios to patients and medical professionals
• Highly motivated, shows initiative, is proactive and able to work within a team
• Individual must possess extraordinary positive attitude, exceptional listening skills, and strong verbal and written communication skills
• Ability to handle sensitive information

Compensation:

The typical annual salary range for this full-time position is listed below. This range reflects the characteristics of the job, such as required skills and qualifications and is based on the office location noted in this job posting. The range may also be adjusted based on applicant's geographic location.

This position is eligible for annual bonus and equity incentives. Actual individual pay is determined by demonstrated experience and internal equity alignment.

Pay Range

$166,900—$206,200 USD

Benefits:

Full Time employees across the globe enjoy a range of benefits, including, but not limited to:

• Generous vacation time and public holidays observed by the company
• Volunteer days
• Long term incentive and Employee stock purchase plans or equivalent offerings
• Employee wellbeing benefits
• Fitness reimbursement
• Tuition sponsoring
• Professional development plans
• Benefits vary by region and country

Equal Opportunity Employer:

Ultragenyx Pharmaceutical is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital and veteran status, and any other status or classification protected by applicable federal, state, and/or local laws. Reasonable accommodation will be provided for all protected statuses or classifications protected by applicable law, including individuals with disabilities, disabled veterans, for pregnancy, childbirth, and related medical conditions, and based on sincerely held religious beliefs. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or in any part of the recruitment process, you may contact Talent Acquisition by emailing us at talentacquisition@ultragenyx.com.

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Note to External Recruiters:

All candidate activity and open positions are managed strictly through our Human Resources Department. Our Human Resources Department kindly requests that recruiters not contact employees/hiring managers directly in an attempt to solicit business and present candidates. Please note that failure to comply with this request will be a factor in determining a professional relationship with our organization. Submission of unsolicited resumes prior to an agreement set in place between the Human Resources Department and the recruiting agency will not create any implied obligation. Inquiries on developing a recruiting relationship with us may be directed to: talentacquisition@ultragenyx.com.