Field Reimbursement Associate Director - Northeast

Role Summary

Field Reimbursement Associate Director – Northeast (ME, NH, VT, MA and upstate NY) responsible for optimizing patient access to the U.S. Oncology Business Unit product portfolio by providing strategic reimbursement expertise within the region. Acts as a subject matter expert for healthcare professionals, educating on insurance coverage, prior authorizations, appeals, and patient support solutions to ensure timely and appropriate access to therapy. Works with cross-functional partners, including the USOBU Here2Assist HUB, Strategic Account Management, Sales, and Market Access teams, to navigate payer environments and enhance provider understanding of coverage dynamics. This is a field-based role reporting to the Director, Field Reimbursement Lead - East.

Responsibilities

• Serve as the patient access subject matter expert for all USOBU therapies within your assigned geography
• Educate healthcare professionals and practice staff on payer coverage, prior authorization requirements, step edits, appeals processes, and reimbursement pathways across all sites of care
• Engage in cross-functional collaboration with USOBU Here2Assist HUB, Strategic Account Management, Sales and Market Access to optimize patient access and enhance customer experience
• Identify, triage, and escalate patient access issues, driving timely resolution through engagement with relevant internal and external stakeholders
• Liaise with USOBU Here2Assist HUB to update healthcare professionals on Rx status, program eligibility and patient support options
• Develop practical strategies to address access needs for targeted customers, ensuring streamlined processes and patient support
• Support onboarding new accounts by assessing practice workflows, identifying reimbursement challenges, and sharing appropriate patient support resources
• Monitor and communicate evolving payer landscape, coverage changes, and access trends within oncology to internal and external stakeholders across your region
• Maintain deep expertise in oncology reimbursement dynamics, including Medicare Part B/D, commercial payer processes, and state Medicaid policies
• Document all field activities in CRM systems in accordance with compliance and company policies

Qualifications

• Required: 8+ years of experience in the biotech or pharmaceutical industry including 4+ years of patient access or relevant reimbursement experience in oncology
• Required: 2+ years of ‘buy and bill’
• Required: Demonstrated experience in buy and bill reimbursement, specialty pharmacy, payer dynamics, copay assistance, and HUB services
• Preferred: Launch experience in oncology for both oral and injectable products
• Required: Proven ability to build credibility and trust with internal and external stakeholders through effective cross-functional partnership
• Required: Strong communicator, translating complex concepts into clear, concise messages both verbally and in writing
• Required: Commitment to Takeda’s core values—Integrity, Fairness, Honesty, and Perseverance—with Integrity at the center

Education

• Bachelor’s degree in Business, Management, Marketing, or related field (Required)

Additional Requirements

• Must reside in ME, NH, VT, MA and upstate NY or live in close proximity to designated area of responsibility
• Ability to travel 50–75%
• Valid driver’s license