Field Patient Access Director
Ascendis Pharma
5 hours ago
On-site
San Francisco, CA
Patient Advocacy
Field Patient Access Director
Key Responsibilities
- Lead, coach, and develop field-based patient access organization (PALs and FRMs) across assigned geographies.
- Set performance expectations, KPIs, and MBOs; monitor progress and provide feedback and development.
- Partner with Commercial Training & Development on onboarding and continuous learning.
- Lead change management to scale/evolve field patient access operations.
- Build talent pipeline via succession planning, coaching, and proactive development.
- Own field patient access readiness and execution for new product/indication launches.
- Serve as a subject matter expert on reimbursement, coverage, specialty pharmacy, and third-party services.
- Analyze payer/reimbursement/access trends to anticipate barriers and guide mitigation.
- Collaborate with Market Access, Sales, Patient Support, Commercial Operations, and external vendors.
- Partner with Sales leadership on account planning and local access strategy.
- Support healthcare providers and office staff with compliant education.
- Drive process improvement and ensure field activities comply with laws/regulations/company policies.
- Partner with Patient Safety, Pharmacovigilance, and Quality for reporting.
- Monitor performance data/stakeholder feedback and translate insights into actions; promote best practices.
Qualifications & Experience
- Bachelor’s degree required.
- 10+ years in pharmaceutical/biotech/healthcare; progressive field leadership.
- Experience supporting rare disease and/or specialty products.
- Deep understanding of reimbursement pathways and specialty pharmacy.
- Strong analytical and communication skills.
- In-depth knowledge of compliance, patient confidentiality, and access requirements; knowledge of laws protecting patient identifying information.
Benefits
- 401(k) with company match; medical/dental/vision; life and AD&D; short/long-term disability; pet and legal insurance; EAP; employee discounts; professional development; HSA and FSAs; incentive compensation; accident/critical illness/hospital indemnity; mental health resources; paid parental leave.
- $220,000–$245,000 (salary varies by qualifications/skills/experience); additional compensation may include company car, allowance, and bonus eligibility.
Key Responsibilities
- Lead, coach, and develop field-based patient access organization (PALs and FRMs) across assigned geographies.
- Set performance expectations, KPIs, and MBOs; monitor progress and provide feedback and development.
- Partner with Commercial Training & Development on onboarding and continuous learning.
- Lead change management to scale/evolve field patient access operations.
- Build talent pipeline via succession planning, coaching, and proactive development.
- Own field patient access readiness and execution for new product/indication launches.
- Serve as a subject matter expert on reimbursement, coverage, specialty pharmacy, and third-party services.
- Analyze payer/reimbursement/access trends to anticipate barriers and guide mitigation.
- Collaborate with Market Access, Sales, Patient Support, Commercial Operations, and external vendors.
- Partner with Sales leadership on account planning and local access strategy.
- Support healthcare providers and office staff with compliant education.
- Drive process improvement and ensure field activities comply with laws/regulations/company policies.
- Partner with Patient Safety, Pharmacovigilance, and Quality for reporting.
- Monitor performance data/stakeholder feedback and translate insights into actions; promote best practices.
Qualifications & Experience
- Bachelor’s degree required.
- 10+ years in pharmaceutical/biotech/healthcare; progressive field leadership.
- Experience supporting rare disease and/or specialty products.
- Deep understanding of reimbursement pathways and specialty pharmacy.
- Strong analytical and communication skills.
- In-depth knowledge of compliance, patient confidentiality, and access requirements; knowledge of laws protecting patient identifying information.
Benefits
- 401(k) with company match; medical/dental/vision; life and AD&D; short/long-term disability; pet and legal insurance; EAP; employee discounts; professional development; HSA and FSAs; incentive compensation; accident/critical illness/hospital indemnity; mental health resources; paid parental leave.
- $220,000–$245,000 (salary varies by qualifications/skills/experience); additional compensation may include company car, allowance, and bonus eligibility.