Field Director, Neuroscience Key Accounts (West)

Role Summary

Neuroscience Key Accounts Field Director for the West Region. Lead and develop a team of Key Account Managers who contribute and execute on strategic imperatives for key accounts and engage key stakeholders within the healthcare ecosystem.

Responsibilities

• Strategically lead a diverse team of Key Account Managers that deliver for our customers (Multi-sites, Integrated Delivery Networks, Local managing entities, and Academic Centers) with a specific focus on Population Health Decision Makers, KOLs, and evolving stakeholders within the healthcare ecosystem to support the use of the J&J Neuroscience portfolio of products.
• Responsible for creating a high-performance work environment in which he/she builds accountability within the team and across the coalition through inclusion, empowerment, and teamwork. Will champion for positive change and improvement and builds an environment where new ideas, alternative strategies and innovative thinking are valued and explored, while remaining in accordance to Company standards.
• The Field Director oversees the build, co-creation and implementation of potential solutions and customer integrations. Provides direction, coaching and support for work done to advance the partnerships with Key Accounts
• Oversees Account Manager work and partners on ideation of strategy development which includes education, interventions, and pull through.
• Lead the team’s development and execution of aligned customer account plans to ensure we are embedding our portfolio within Key Accounts while simultaneously ensuring the team engages the healthcare ecosystem on both near and long-term partnering opportunities.
• Oversees and leads Account Managers in executing on potential new product launches in high-science, complex disease areas within Neuroscience
• Identify and coordinate resources, monitor operating expenses, and maintain key relationships essential to achieving growth and profitability targets, regardless of market conditions. Proactively lead the team in achieving and exceeding MBO and business goals.
• Elevate the account management team to a high performance, outcomes-focused organization where diversity and inclusion are valued, and where the team’s skills, knowledge, and abilities continually evolve to meet future needs.
• Strong ability to lead by influence and collaborate across different teams and functions; Demonstrates strong business acumen, including analytical skills, and the ability to act effectively based on market insights

Qualifications

• A minimum of a Bachelor’s Degree is required
• A Master’s Degree in a related field or an MBA is preferred
• A minimum of ten (10) years of relevant work experience with a minimum of five (5) years of cross-functional experience in key commercial roles (Sales and Sales Management or Marketing and /or Market Access experience within the pharmaceutical, biotech, medical device or healthcare industry is required
• Experience in people leadership is required
• Sales leadership strongly preferred
• Experience in Neuroscience is preferred
• Pharmaceutical, biotech, medical device or healthcare industry Account Management and/or Sales expertise with a deep understanding of the key stakeholders within the stated region is strongly preferred.
• Ability to travel up to 50% travel which may include overnights and/or weekends in support of the business is required

Education

• Bachelor’s Degree required; Master’s Degree or MBA preferred

Skills

• Required Skills: Account Management, Alliance Formation, Commercial Awareness, Competitive Landscape Analysis, Customer Centricity, Customer Experience Management, Interpersonal Influence, Leadership, Personalized Services, Pharmaceutical Sales Marketing, Program Management, Revenue Management, Sales Presentations, Sales Trend Analysis, Solutions Selling, Tactical Planning, Technical Credibility
• Preferred Skills: Account Management, Alliance Formation, Commercial Awareness, Competitive Landscape Analysis, Customer Centricity, Customer Experience Management, Interpersonal Influence, Leadership, Personalized Services, Pharmaceutical Sales Marketing, Program Management, Revenue Management, Sales Presentations, Sales Trend Analysis, Solutions Selling, Tactical Planning, Technical Credibility

Additional Requirements

• Travel up to 50% travel which may include overnights and/or weekends in support of the business is required