Field Director, Neuroscience Key Accounts (West)

Role Summary

The Field Director, Neuroscience Key Accounts is a field-based leadership role responsible for leading and developing a team of Key Account Managers to execute on strategic imperatives for key accounts and to engage stakeholders within the healthcare ecosystem.

Responsibilities

• Strategically lead a diverse team of Key Account Managers that deliver for customers across multi-site networks and academic centers, focusing on Population Health Decision Makers, KOLs, and evolving healthcare stakeholders to support the J&J Neuroscience portfolio.
• Create a high-performance work environment with accountability, inclusion, empowerment, and teamwork while championing positive change and encouraging innovative ideas within company standards.
• Oversee the development and implementation of solutions and customer integrations; provide direction, coaching, and support to advance partnerships with Key Accounts.
• Oversee Account Manager work and collaborate on strategy development including education, interventions, and pull-through.
• Lead the team’s development and execution of aligned customer account plans to embed the portfolio within Key Accounts and engage the healthcare ecosystem for near- and long-term partnerships.
• Oversee and guide Account Managers in executing potential new product launches in high-science, complex Neuroscience areas.
• Identify resources, monitor operating expenses, maintain key relationships, and drive growth and profitability targets; lead the team to meet and exceed goals.
• Elevate the account management team to a high-performance, outcomes-focused organization that values diversity and inclusion and evolves with future needs.
• Demonstrate influence across teams and functions with strong business acumen and analytical capability based on market insights.

Qualifications

• A minimum of a Bachelor’s Degree is required
• A Master’s Degree in a related field or an MBA is preferred
• A minimum of ten (10) years of relevant work experience with at least five (5) years of cross-functional experience in key commercial roles (Sales/ Sales Management or Marketing/ Market Access) within the pharmaceutical, biotech, medical device, or healthcare industry
• Experience in people leadership is required
• Sales leadership strongly preferred
• Experience in Neuroscience is preferred
• Account Management and/or Sales expertise with deep understanding of key stakeholders in the region is strongly preferred
• Ability to travel up to 50% (overnights/weekends) in support of the business

Skills

• Account Management
• Alliance Formation
• Commercial Awareness
• Competitive Landscape Analysis
• Customer Centricity
• Customer Experience Management
• Interpersonal Influence
• Leadership
• Pharmaceutical Sales Marketing
• Program Management
• Revenue Management
• Sales Presentations
• Sales Trend Analysis
• Solutions Selling
• Tactical Planning
• Technical Credibility

Education

• Bachelor’s Degree required
• Master’s Degree or MBA preferred

Additional Requirements

• Travel up to 50% may be required, including overnights and/or weekends