Field Director, Neuroscience Key Accounts (West)

Role Summary

Neuroscience Key Accounts Field Director for the West Region, responsible for leading and developing a team of Key Account Managers who execute on strategic imperatives for key accounts and engage key stakeholders within the healthcare ecosystem. The role focuses on embedding the J&J Neuroscience portfolio within accounts, driving near- and long-term partnering opportunities, and achieving growth targets.

Responsibilities

• Strategically lead a diverse team of Key Account Managers delivering for customers across multi-site networks, integrated delivery systems, local entities, and academic centers, with a focus on Population Health Decision Makers, KOLs, and evolving stakeholders to support the Neuroscience portfolio.
• Create a high-performance work environment, building accountability, inclusion, empowerment, and teamwork; champion positive change and encourage innovative thinking within company standards.
• Oversee the development and implementation of solutions and customer integrations; provide direction, coaching, and support to advance partnerships with Key Accounts.
• Oversee Account Manager work and collaborate on strategy development including education, interventions, and pull-through.
• Lead the development and execution of aligned customer account plans to embed the portfolio within Key Accounts and engage the healthcare ecosystem on near- and long-term opportunities.
• Lead Account Managers in executing on potential new product launches in high-science, complex neuroscience areas.
• Identify and coordinate resources, monitor operating expenses, maintain key relationships essential to growth and profitability, and lead the team to achieve business goals.
• Elevate the account management team to a high-performance, outcomes-focused organization where diversity and inclusion are valued and team skills continuously evolve.
• Demonstrate strong ability to lead by influence and collaborate across teams; apply strong business acumen and market insights to decision-making.

Qualifications

• Required: A minimum of a Bachelor’s Degree
• Preferred: Master’s Degree or MBA
• Required: At least ten (10) years of relevant work experience with a minimum of five (5) years in cross-functional key commercial roles (Sales/Sales Management or Marketing/Market Access) within pharmaceutical, biotech, medical device, or healthcare
• Required: Experience in people leadership
• Preferred: Sales leadership experience
• Preferred: Experience in Neuroscience
• Preferred: Account Management and/or Sales expertise with deep understanding of key stakeholders in the region
• Required: Ability to travel up to 50% (including overnights and weekends) in support of the business

Skills

• Required: Account Management, Alliance Formation, Commercial Awareness, Competitive Landscape Analysis, Customer Experience Management, Interpersonal Influence, Leadership, Program Management, Revenue Management, Sales Presentations, Sales Trend Analysis, Solutions Selling, Tactical Planning, Technical Credibility
• Preferred: Pharmaceutical Sales Marketing, Customer Centricity, Customer Experience Management, Leadership, Interpersonal Influence, Program Management

Education

• Bachelor’s Degree required
• Master’s Degree or MBA preferred

Additional Requirements

• Travel up to 50% of the time, which may include overnights and weekends