Field Applications Scientist, Immunoassay Specialist (Metro New York area)
Key Responsibilities:
- Provide customer assistance on complex immunoassay platform questions, including assay design/planning, correlation/bridging between platforms, and data interpretation.
- Present scientific seminars and support pre-sales evaluations at prospect sites.
- Attend and present at conferences/tradeshows; provide feedback and updates to internal teams.
- Provide customer feedback and field visit reports.
- Serve as subject matter expert in immunoassays; stay current on science/workflows and present to internal teams; collaborate with global FAS teams.
- Train and support scientists on Luminex & Ella instruments, assay development, and data analysis.
- Develop customer and internal relationships in the assigned territory.
- Support sales efforts via technical presentations, product demonstrations, and vendor show participation.
- Accompany Sales Representatives in customer laboratories to provide technical/applications expertise.
- Provide post-sales assay development and troubleshooting (in-person, virtual, phone, email); travel to customer labs.
- Contribute feedback to marketing, product development, and software teams.
- Assist with creation/review of technical literature and training resources.
- Create/maintain customer support information in CRM (Salesforce).
- Communicate effectively with customers and team members.
Education/Experience:
- BS/BA in biochemistry, bioengineering, pharmaceutical sciences, biology, or related life science; MS/PhD and Field Applications Scientist experience preferred.
- 5+ years hands-on immunoassay experience required.
Knowledge/Skills/Abilities:
- Strong understanding of immunoassay principles and applications.
- Ability to independently troubleshoot, optimize, and validate assays/reagents.
- Excellent oral/written communication; presentation/training skills.
- Knowledge of current scientific literature and life science methods.
- Ability to work independently and in teams; technical support experience a plus.
- Ability to multitask/prioritize; strong time management and organizational skills.
- Experience training/teaching.
- Ability to travel 50% of the time.
Application Instructions:
- Submit application for work authorization that does not require future visa sponsorship; for assistance with reasonable accommodations, contact hr@bio-techne.com.