Field Applications Scientist, Biologics Specialist (San Fran Bay Area)

Role Summary

Field Applications Scientist – Biologics Specialist based in the San Francisco Bay Area to provide advanced technical expertise and customer support for biologics workflows and instrumentation. This role delivers pre- and post-sales application support, drives adoption of biologics solutions, and serves as a subject matter expert for complex biologics applications, including protein therapeutics, CGT, and downstream processing.

Responsibilities

• Provide expert-level technical support for Bio-techne's biologics instrumentation, including method development, fractionation, and downstream applications.
• Partner with Sales and Business Development Managers to deliver pre-sales consultations, technical presentations, and product demonstrations.
• Conduct on-site and virtual training for customers on instrument operation, assay development, and data interpretation.
• Act as a tiered technical resource for complex escalations prior to Applications Support teams.
• Present at scientific meetings, user groups, and conferences to showcase Bio-techne’s biologics capabilities.
• Collaborate with internal teams to provide customer feedback for product development and marketing initiatives.
• Maintain competitive and business knowledge within assigned accounts and share insights with the broader team.
• Support new product introductions (NPIs) and serve as a technical consultant for challenging applications.
• Provide technical support and training for customers using Empower and Chromeleon chromatography data systems (CDS) in biologics workflows.
• Assist with method setup, data acquisition, processing, and reporting within these platforms.
• Troubleshoot software-related issues and ensure seamless integration with laboratory instruments.
• Travel within the assigned territory (up to 50–75%) to provide on-site support and training.

Qualifications

• Requires a minimum of a BS/BA degree in Biochemistry, Pharmaceutical Sciences, or a related scientific field; MS/PhD preferred
• 5+ years of hands-on experience in biologics and Cell & Gene Therapy workflows, including protein purification, characterization, and downstream processing
• Previous experience as a Field Applications Scientist or technical support specialist is highly desirable

Skills

• Deep understanding of biologics development principles, including CGT and protein therapeutics workflows.
• Strong familiarity with capillary electrophoresis (CE) applications, chromatography and mass spec of proteins, virus particles, and LNPs.
• Ability to troubleshoot, optimize, and validate complex biologics methods independently.
• Strong presentation and training skills for diverse scientific audiences.
• Excellent time management, organizational, and communication skills.
• Ability to travel extensively and work independently while collaborating effectively with cross-functional teams.
• Strong working knowledge of Empower and Chromeleon CDS for chromatographic data management.
• Ability to configure, validate, and maintain CDS systems in compliance with regulatory requirements (e.g., 21 CFR Part 11).
• Skilled in interpreting chromatographic data and generating accurate reports using these platforms.
• Familiarity with integration of CDS with LIMS and other laboratory software systems.
• Excellent troubleshooting skills for software and data integrity issues.
• Must have the ability to travel 50-75% of the time within the assigned territory.

Education

• BS/BA in Biochemistry, Pharmaceutical Sciences, or a related scientific field; MS/PhD preferred

Additional Requirements

• Ability to travel 50-75% of the time within the assigned territory