Field Access Manager, Baton Rouge

Role Summary

Field Access Manager on the Patient Services team to help expand access for patients with serious diseases. You will support patient access to prescribed treatment and deliver an industry-leading patient experience. This role covers Baton Rouge and surrounding areas, including New Orleans.

Responsibilities

• Establish collaborative relationships with Patient Support Services, Field Sales, Channel Management, and Market Access to support patient access.
• Assist in resolution of patient-specific access barriers to Insmed’s products as prescribed by HCP.
• Educate HCP office staff about prior authorization, appeals process, how to access related forms, and submission procedures and reauthorization requirements; may require travel to identified HCP offices to address patient-specific issues.
• Work compliantly and proactively to identify and resolve patient access and reimbursement issues within the assigned geography.
• Provide appropriate factual process information to HCP offices utilizing PHI, with appropriate patient consent.
• Serve as reimbursement expert for the patient support services team for the assigned geography/plans.
• Monitor patient start trends in assigned geographies/plans and collaborate with the Market Access team to proactively address emerging patient access challenges.
• Maintain up-to-date repository of plan-specific reimbursement criteria, forms, and submission procedures.
• Comply with Insmed’s reimbursement support policy and rules of engagement.

Qualifications

• Required: Bachelor’s Degree along with 5+ years’ hands-on experience in reimbursement and patient access, market access, specialty pharmacy, or physician/system account management.
• Required: Experience navigating payer reimbursement process, preferably Medicare Part D (pharmacy benefit design and coverage policy).
• Required: Experience with specialty products acquired through specialty pharmacy networks and experience working with HCP offices.
• Required: Proven record of success through cross-functional collaboration and execution.
• Required: Patient-centric and service-oriented mindset, with a high degree of emotional intelligence and empathy.
• Required: Exemplary interpersonal and listening skills.
• Required: Strong communication (written and verbal), and presentation skills.
• Required: Understanding of patient privacy laws including HIPAA and similar state laws.
• Required: High enthusiasm with a drive to success within a team – demonstrated ability to reach common goals in collaboration with multiple therapeutic specialists, sales leadership, market access, and patient support services colleagues.
• Required: Highly organized with a strong attention to detail.
• Required: Highly proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Preferred: Product launch experience.

Skills

• Emotional intelligence and empathy
• Interpersonal and listening skills
• Strong written and verbal communication and presentation skills
• Understanding of patient privacy laws including HIPAA
• Highly organized with attention to detail

Additional Requirements

• Travel: Domestic travel up to 75% (frequent).