Field Access Manager
Ionis Pharmaceuticals, Inc.
4 months ago
On-site
Carlsbad, CA
Market Access
FIELD ACCESS MANAGER (FAM)
Summary
The Field Access Manager (FAM) is a field-based role responsible for establishing and maintaining strategic relationships with providers and key office staff to support patient access. The FAM provides education to defined accounts on access and reimbursement topics and serves as a local market access expert on payer policy and access requirements, patient services, and integration of support programs into workflows.
Responsibilities
- Interact within assigned accounts to support patient access; provide proactive face-to-face (or virtual if appropriate) education to providers and staff to integrate programs into office processes/workflows.
- Use data and analytical tools to address customer questions related to payer policies and access requirements.
- Work with key account stakeholders (e.g., providers, administrators, billing/coding staff) to support patient access.
- Address customer questions related to payer policies (utilization management, denial, appeals) and patient reimbursement.
- Collaborate with cross-functional partners to share insights on customer needs and barriers related to access and reimbursement.
- Maintain a deep understanding of Ionis policies/requirements; perform responsibilities with integrity consistent with company guidance and Values/Behaviors.
- Handle Patient Identifiable Information (PII) appropriately, including HIPAA and other applicable privacy/compliance requirements.
- Identify and report adverse events via established Ionis systems.
- Travel required (~50%).
Requirements / Qualifications
- Bachelor’s degree required; advanced degree preferred.
- Minimum 8 years in healthcare/pharmaceutical industry.
- Prior reimbursement or case management experience required (prior field access/reimbursement preferred).
- Experience with pharmacy benefit reimbursement/access and specialty pharmacy required.
- CPC or similar coding certification preferred.
- Experience in cardiometabolic area preferred.
- Knowledge of key Medicare policies such as Part D design and IRA.
- Proven teamwork and collaboration skills in highly matrixed, cross-functional teams.
- Ability to travel to meetings/trainings/programs as necessary (additional travel within assigned geography; ~50% depending on territory).
- Must live within assigned territory.
- Valid driver’s license required.
Benefits / Pay
- Pay scale: $162,765 to $185,000.
Application Instructions
- Apply via http://www.ionis.com; reference requisition # IONIS003940.
Summary
The Field Access Manager (FAM) is a field-based role responsible for establishing and maintaining strategic relationships with providers and key office staff to support patient access. The FAM provides education to defined accounts on access and reimbursement topics and serves as a local market access expert on payer policy and access requirements, patient services, and integration of support programs into workflows.
Responsibilities
- Interact within assigned accounts to support patient access; provide proactive face-to-face (or virtual if appropriate) education to providers and staff to integrate programs into office processes/workflows.
- Use data and analytical tools to address customer questions related to payer policies and access requirements.
- Work with key account stakeholders (e.g., providers, administrators, billing/coding staff) to support patient access.
- Address customer questions related to payer policies (utilization management, denial, appeals) and patient reimbursement.
- Collaborate with cross-functional partners to share insights on customer needs and barriers related to access and reimbursement.
- Maintain a deep understanding of Ionis policies/requirements; perform responsibilities with integrity consistent with company guidance and Values/Behaviors.
- Handle Patient Identifiable Information (PII) appropriately, including HIPAA and other applicable privacy/compliance requirements.
- Identify and report adverse events via established Ionis systems.
- Travel required (~50%).
Requirements / Qualifications
- Bachelor’s degree required; advanced degree preferred.
- Minimum 8 years in healthcare/pharmaceutical industry.
- Prior reimbursement or case management experience required (prior field access/reimbursement preferred).
- Experience with pharmacy benefit reimbursement/access and specialty pharmacy required.
- CPC or similar coding certification preferred.
- Experience in cardiometabolic area preferred.
- Knowledge of key Medicare policies such as Part D design and IRA.
- Proven teamwork and collaboration skills in highly matrixed, cross-functional teams.
- Ability to travel to meetings/trainings/programs as necessary (additional travel within assigned geography; ~50% depending on territory).
- Must live within assigned territory.
- Valid driver’s license required.
Benefits / Pay
- Pay scale: $162,765 to $185,000.
Application Instructions
- Apply via http://www.ionis.com; reference requisition # IONIS003940.