Facilities Manager

Role Summary

Provide technical and administrative leadership to support the start-up and ongoing operations of the site.

Responsibilities

• Support the development and implementation of goals and objectives and associated budgets for all facility services and maintenance programs.
• Ensure facility operations and maintenance programs are aligned with cGMP and safety requirements, local/global regulations, and Amgen Maintenance excellence standards.
• Support in the management and oversee Facility Integrated Service Providers (ISP) delivering Integrated Facilities Management (IFM) and Food Services for the site establishing accountability and performance to ensure safe and complaint execution.
• Ensure that procedures are in place for cGMP and daily activities and are followed by area personnel and contractors.
• Support Facilities Sr Mgr. by ensuring safety of all personnel during plant construction and start-up operations and facility activities across multiple shifts providing 24/7 plant coverage.
• Support the Amgen NC F&E facility staff and ISP’s supporting continuous site and facility operations.
• Ensures consistent management and maintenance practices throughout the facilities and sites with regards to services provided.
• Drive operational efficiencies through cross functional collaboration assessment and execution of opportunities.
• Supports all functions as a dedicated customer advocate and single point of accountability & contact. Frequently interacts with senior management and/or functional peer group managers to translate needs into initiatives and seek feedback.
• Provide support as required, including outside of normal working hours to maintain continuous and compliant (safety, quality, etc.) facility operations at the site.
• Ensures ISP’s deliver on scope of work and monitors service level agreements to ensure customer needs are met. Provides consistent approach and escalation path for managing ISP’s. Ensure adherence to contactor management practices.
• Ensure that Provide leadership and guidance improve staff productivity and the efficient use of available resources across facilities to accomplish activities and objectives ensuring staff are trained and follow all safety and GMP standards and procedures.
• Maintain and improve facility capability and reliability, identify areas of potential improvement, conduct analyses, recommend solutions, sponsor improvement projects and lead or support implementation.
• Maintain, evaluate, and develop key performance indicators of facility performance to ensure that all targets and milestones are completed on time and on budget ensuring facilities are in a state of compliance.
• Participate in network and governance teams to drive alignment and share best practices. Support design and implementation of corporate initiatives related to ISP.
• Provide expertise and resources for capital project execution.
• Work cross-functionally with individuals, partners, clients, and others in Engineering, Environmental Health & Safety, Quality, Supply Chain and Manufacturing networks.
• Institute supporting organization and business structures, including innovation and talent development.
• Support the development of the facilities team staff.
• Build a culture that cultivates and rewards creativity and innovation.

Qualifications

• Required: High school diploma / GED and 10 years of Facility Maintenance/Operations experience OR Associate’s degree and 8 years of Facility Maintenance/Operations experience OR Bachelor’s degree and 4 years of Facility Maintenance/Operations experience OR Master’s degree and 2 years of Facility Maintenance/Operations experience OR Doctorate degree
• Preferred: 6+ years’ experience in facility operations within biotechnology and/or pharmaceutical or other regulatory environments, or Military experience; Experience in vendor management and managing outsourced service providers; Strong technical knowledge in building systems and knowledge of cGMP requirements related to operations and facility maintenance; Ability to apply analytical skills to evaluate and interpret sophisticated problems using multiple sources of information; Skill in goal setting and driving continuous improvement through setting and monitoring of key metrics; Demonstrated interpersonal and facilitation skills and ability to work in a collaborative team-based environment; Ability to build and maintain effective teams across multiple levels of the organization; Provides leadership and direction to staff based on organizational objectives and corporate policies and procedures; Strong conflict management and negotiation skills; Strong organizational skills and ability to manage multiple sophisticated tasks

Skills

• Strong technical knowledge in building systems and knowledge of cGMP requirements related to operations and facility maintenance
• Analytical skills to evaluate and interpret sophisticated problems using multiple sources of information
• Goal setting and driving continuous improvement through setting and monitoring of key metrics
• Interpersonal and facilitation skills and ability to work in a collaborative team-based environment
• Ability to build and maintain effective teams across multiple levels of the organization
• Provides leadership and direction to staff based on organizational objectives and corporate policies and procedures
• Strong conflict management and negotiation skills
• Strong organizational skills and ability to manage multiple sophisticated tasks

Education

• Doctorate degree; Master’s degree; Bachelor’s degree; Associate’s degree; High school diploma / GED