Executive Technology Support Specialist - Executive Technology Support Services (ETSS)

Role: Provide high-level, personalized technology support to Takeda's senior leadership, including the CEO Office, Board of Directors, and executive teams. Responsibilities: deliver proactive, white-glove tech support; build trusted relationships; anticipate and resolve issues; support high-profile meetings and events; coach on digital tools; drive adoption of innovative technology solutions; collaborate with enterprise tech teams; maintain confidentiality and professionalism; serve as a strategic technology advisor. Requirements: extensive experience supporting executive leadership or high-touch customer environments; exceptional customer service, relationship management, and communication skills; strong troubleshooting and problem-solving abilities; ability to handle confidential info with sound judgment; full-time onsite presence with flexibility for travel. Preferred skills include experience in enterprise technology support, executive engagement, and familiarity with secure, innovative digital solutions. High-value: high-visibility executive support, proactive issue prevention, technology adoption, confidential stakeholder management, and supporting leadership in strategic and operational initiatives. Work setup: full-time onsite in Cambridge, MA, with occasional travel; not hybrid or remote.