Executive Director, Future Go-to-Market (GTM) Transformation

Role Summary

The Executive Director of Future Go-to-Market (GTM) Transformation leads the vision and activation of Novartis’ next-generation Go-to-Market engagement model. This role guides a dynamic team of Directors, each driving a key workstream – from customer targeting and engagement to field role design and future capabilities. Together, they shape a unified, customer-centered approach that aligns with brand priorities and commercial goals across therapeutic areas. As the central connector, this leader fosters collaboration, governance, and innovation to bring future-ready Go-to-Market strategies to life.

Responsibilities

• Design the future-state Go-to-Market (GTM) model for Novartis, ensuring it reflects customer-centric thinking, system-wide integration, and alignment across all therapeutic areas.
• Turn strategic vision into clear, scalable action plans across five transformation domains: customer targeting, engagement models, field role design, capabilities, and metrics.
• Align Go-to-Market transformation efforts with brand strategy, therapeutic area goals, U.S. commercial priorities, and customer engagement objectives.
• Lead and support five Director-level workstream leaders, fostering clarity, ownership, and collaboration across initiatives.
• Build strong governance practices, track milestones, and ensure seamless cross-functional coordination.
• Collaborate with senior leaders in Medical, Market Access, Marketing, People & Organization, and Strategy to co-create and embed transformation efforts.
• Represent Go-to-Market transformation in enterprise-wide forums, promoting transparency and connection between field teams and headquarters.
• Engage stakeholders across the organization to build understanding, drive adoption, and sustain momentum for change.
• Guide the development, testing, and scaling of new Go-to-Market models that respond to evolving market needs and customer expectations.
• Inspire a culture of innovation, teamwork, and customer focus – encouraging bold ideas and breakthrough results.

Qualifications

• Bachelor’s degree required from 4-year college or university.
• 10+ years’ experience in life sciences, healthcare, technology, or other complex business-to-business (B2B) industries.
• Deep knowledge of commercial strategy, enterprise transformation, or Go-to-Market (GTM) design.
• Proven ability to attract, grow, and retain diverse talent while building high-performing, inclusive teams.
• Strong cross-functional leadership and collaboration skills across varied teams and stakeholders.
• Strategic thinker with sharp analytical skills and experience leading major initiatives and managing budgets.
• Successful track record of driving changes in matrixed, regulated environments with solid operational and financial acumen.

Desirable

• MBA degree, with experience in regulated or complex business-to-business (B2B) industries such as pharmaceuticals, biotechnology, technology, financial services, or consulting.
• Familiarity with agile methodologies, transformation frameworks, and enterprise planning tools that support scalable change.