Executive Director, Field Medical Excellence

Role Summary

Executive Director, Field Medical Excellence leading global field medical teams, setting standards and best practices to optimize Medical Science Liaison performance, and aligning field insights with medical strategy. Responsible for delivering measurable value to patients, healthcare providers, and the organization, with global strategic guidance and leadership of a growing MSL team.

Responsibilities

• Lead talent management for the field medical team, including recruitment, performance management, development plans, and retention.
• Develop, execute, and oversee the Field Medical Excellence strategy aligned with corporate and medical affairs priorities, as well as therapeutic area strategies.
• Design, implement, and oversee training and capability programs (scientific, compliance, soft skills, digital).
• Define and track MSL performance metrics and indicators to measure scientific engagement, insight quality, and impact.
• Lead the development and deployment of field tools and systems (CRM, digital engagement platforms).
• Drive best practices for scientific stakeholder engagement and insight capture and analysis.
• Foster collaboration with International, Medical Strategy, HEOR, Clinical Development, Operations, Governance, and Commercial teams to ensure consistency and compliance, and to align with broader medical affairs and business priorities.
• Partner with senior medical leadership to continuously optimize field team deployment, resourcing, and structure.
• Ensure alignment with compliance standards and global/local regulations in all field medical activities.

Qualifications

• Advanced degree in Life Sciences (PharmD, PhD, MD, MSc).
• 15+ years of experience in Medical Affairs, with 5+ years in field medical leadership roles.
• Multilingual proficiency (English required; additional languages are a plus).
• Deep understanding of MSL best practices, customer engagement, and medical insights processes (experience with Payors / Outcome Liaisons is a plus).
• Experience implementing and managing CRM/field systems (e.g., Veeva, Salesforce).
• Proven ability to lead cross-functional initiatives and influence without authority.
• Strong project management, analytical, and communication skills.
• Demonstrated success in training and capability-building for field-based teams.
• Ability to travel, including international meetings and scientific congresses.

Skills

• Leadership and people management
• Strategic planning and execution
• MSL operations and field force optimization
• Stakeholder engagement and insights management
• CRM and digital engagement platforms
• Regulatory/compliance awareness
• Cross-functional collaboration

Education

• Advanced degree in Life Sciences (PharmD, PhD, MD, MSc) required.

Additional Requirements

• Travel required, including international meetings and scientific congresses.