Executive Director, Account Management
Merck
September 30, 2026
Full-time
Remote
Worldwide
Sales
Role: Lead and manage the US Ophthalmology Account Management Team to support late-stage pipeline assets, establish strategic customer engagement models, and influence market positioning in ophthalmology. Responsibilities include recruiting and mentoring account management staff, shaping franchise strategy, overseeing high-level customer and executive relationships—particularly within retina practices and large healthcare networks—and collaborating cross-functionally to ensure seamless market execution. Requirements: Bachelor's degree with 12+ years in pharma/biotech, including 7+ years managing teams and 5+ years in strategic account management within complex healthcare settings. Deep understanding of healthcare economics, reimbursement, and specialty drug distribution is essential. Preferred: Experience with GPOs, trade partners, product launches in specialty pharma, and cross-functional roles spanning marketing, access, or operations. Skills: Strategic planning, leadership, customer relationship management, negotiation, and market insights. High-value: Focus on ophthalmology, late-stage pipeline assets, enterprise customer engagement, and cross-functional leadership. Work setup: Remote with 50% travel.