Exec. Dir. Medical Ops & Program Mgt.

Role Summary

The Executive Director, Medical Operations & Program Management leads Project Management for US Oncology Medical Affairs (USMA), oversees Medical Operations for USMA with a focus on research and data generation activities, and delivers operational support for Incyte-sponsored and supported medical affairs research, including interventional and observational studies, real-world evidence, and health economics and outcomes research. This role mentors, trains, and supervises the Medical Operations and Programs team.

Responsibilities

• Assist Head of USMA and partner with other USMA leaders in developing strategic and tactical plans and objectives.
• Monitor and contribute to overall project management of USMA programs, including issue escalation/mitigation, timelines, priorities, metrics, and departmental spend reporting.
• Serve as a key member of USMA Leadership Team, providing senior-level guidance on operational feasibility, best practices, and resourcing.
• Support cross-functional communication among MA teams and ensure plans are integrated into higher level planning documents and calendars.
• Collaborate with MA home office, field teams, cross-departmental colleagues, and external vendors to ensure timely, high-quality execution of activities and projects.
• Develop, apply, and monitor metrics and reports to understand KPIs and trends in USMA, focusing on data generation and team goals.
• Develop process improvement recommendations to advance Medical Affairs and USMA goals; assist other teams in adopting improvements.
• Participate in development/maintenance of SOPs for MA functional groups and activities.
• Ensure optimal use of Incyte tools and systems across R&D, Commercial, cross-geography teams.
• Monitor and manage MA programmatic financial and contracting activities.
• For Educational Grants, Sponsorships, Investigator-Initiated Research, and other MA operational functions: ensure tracking, submissions, review, and contracting comply with policies/SOPs.
• Ensure USMA research activities are conducted per Incyte policies and best practices; maintain training matrices and identify training opportunities.
• Ensure currency with R&D process updates and adapt R&D processes for medical affairs needs where necessary.
• Oversee CRO/vendor management and study startups/execution/close-out within budgets and timelines.
• Guide concept/protocol reviews and study execution for Independent Investigator Initiated Research (IIR) programs within budgets/timelines and SOPs.

Qualifications

• Bachelor‚Äôs degree required; advanced degree in science or business preferred.
• Minimum 10 years (B.A./B.S.) or 8 years (M.Sc.) of experience in the pharmaceutical/biotech industry or related fields.
• Proven Project Management experience required.
• Demonstrated expertise with clinical trial operationalization in the pharmaceutical/biotech industry required.
• Extensive computer experience including MS Office and PM-specific applications; experience with document management systems required.
• Proven ability to develop solutions to complex problems; strong leadership, innovation, and change-management capabilities.
• Prior Medical Affairs experience preferred but not required; understanding of MA functions and their interplay with brand-related projects.
• Ability to work under tight deadlines; strong collaboration with external collaborators/agencies/customers required.
• Strong customer-centricity, stakeholder relationship-building, and communication/interpersonal skills.
• Self-starter with ability to manage multiple projects and prioritize to meet deadlines; excellent organizational skills.

Skills

• Project management
• Clinical trial operations
• Data generation and analytics
• Process improvement and SOP development
• Cross-functional collaboration
• Vendor and contract management
• Financial/tracking and reporting

Education

• Bachelor‚Äôs degree required; advanced degree preferred.