Endpoint Systems Engineer
Kymera Therapeutics
June 24, 2026
Remote friendly (Greater Boston)
United States
IT
Desktop Engineer (L3)
Responsibilities:
- Serve as L3 escalation for endpoint and user support in a hybrid Microsoft environment.
- Package, deploy, and maintain Win32 apps via Microsoft Intune; manage compliance policies, configuration profiles, and remediation scripts.
- Troubleshoot Autopilot enrollments, ESP issues, and device identity inconsistencies.
- Support hybrid identity and access: troubleshoot Entra ID/Azure AD Connect, device join states, authentication failures, directory sync issues, and group-based access.
- Provide advanced support for Exchange Online, Teams, SharePoint, OneDrive (mail flow, permissions, policy inconsistencies) and M365 Groups lifecycle.
- Diagnose Windows client issues (OS/drivers/performance/profiles/Windows Update) using advanced tools; analyze logs/telemetry.
- Develop PowerShell automation; use JSON and Graph API calls as needed.
- Apply endpoint hardening; triage endpoint security alerts and coordinate with Cybersecurity.
- Troubleshoot DNS, VPN, Wi-Fi, and routing symptoms; identify whether issues are endpoint or network.
- Coordinate OEM diagnostics, RMAs, warranty service, replacements, and validate post-repair health.
- Document runbooks/best practices and drive continuous improvement.
Required Skills/Experience:
- 5+ years supporting Windows endpoints in an enterprise environment.
- Intune app deployment, policy management, and device troubleshooting.
- Troubleshooting across OS, identity, and Microsoft 365; PowerShell scripting.
- Hybrid Entra ID / Azure AD concepts.
- Hardware issue diagnosis and warranty repair coordination.
- DNS/VPN/Wi-Fi troubleshooting; strong communication.
Preferred:
- Defender for Endpoint; hybrid AD DS + Entra ID background.
- Regulated industry exposure; modern endpoint/collaboration ecosystem experience.
Compensation/Benefits (as stated):
- Base salary range: $115,000–$200,000; eligible for annual bonus, equity, and comprehensive benefits.
Responsibilities:
- Serve as L3 escalation for endpoint and user support in a hybrid Microsoft environment.
- Package, deploy, and maintain Win32 apps via Microsoft Intune; manage compliance policies, configuration profiles, and remediation scripts.
- Troubleshoot Autopilot enrollments, ESP issues, and device identity inconsistencies.
- Support hybrid identity and access: troubleshoot Entra ID/Azure AD Connect, device join states, authentication failures, directory sync issues, and group-based access.
- Provide advanced support for Exchange Online, Teams, SharePoint, OneDrive (mail flow, permissions, policy inconsistencies) and M365 Groups lifecycle.
- Diagnose Windows client issues (OS/drivers/performance/profiles/Windows Update) using advanced tools; analyze logs/telemetry.
- Develop PowerShell automation; use JSON and Graph API calls as needed.
- Apply endpoint hardening; triage endpoint security alerts and coordinate with Cybersecurity.
- Troubleshoot DNS, VPN, Wi-Fi, and routing symptoms; identify whether issues are endpoint or network.
- Coordinate OEM diagnostics, RMAs, warranty service, replacements, and validate post-repair health.
- Document runbooks/best practices and drive continuous improvement.
Required Skills/Experience:
- 5+ years supporting Windows endpoints in an enterprise environment.
- Intune app deployment, policy management, and device troubleshooting.
- Troubleshooting across OS, identity, and Microsoft 365; PowerShell scripting.
- Hybrid Entra ID / Azure AD concepts.
- Hardware issue diagnosis and warranty repair coordination.
- DNS/VPN/Wi-Fi troubleshooting; strong communication.
Preferred:
- Defender for Endpoint; hybrid AD DS + Entra ID background.
- Regulated industry exposure; modern endpoint/collaboration ecosystem experience.
Compensation/Benefits (as stated):
- Base salary range: $115,000–$200,000; eligible for annual bonus, equity, and comprehensive benefits.