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Director, Veeva Clinical CTMS Lead

Pfizer
5 hours ago
Remote friendly (Cambridge, MA)
United States
IT
Role Summary:
Lead drug development process subject-matter expertise and associated change management/support for the Clinical Data & Information Sciences / Clinical Development & Operations system portfolio. Partner with Digital & Technology and CDO to ensure timely system data integrity and compliance.

Responsibilities:
- Facilitate integration of Clinical Data & Information Sciences solutions into business processes
- Define strategies/best practices and sustainable solutions to ensure quality of content management systems
- Drive continuous improvement of scalable solutions
- Ensure critical information/records in CD&O-owned repositories are compliant, protected/controlled long term, and retained per schedules
- Define strategies and implement infrastructure updates to enhance end-user experience
- Participate in governance, change management, roadmap, and budget planning for the application portfolio
- Lead teams; gather/define business requirements and improve business/support processes
- Solve complex operational issues and communicate solutions to stakeholders
- Coordinate system releases; interface with projects/services vendors on direction, usability, features, and performance
- Develop solution test strategies and user acceptance testing approaches for releases
- Act as regulator subject-matter expert; provide inspection readiness and in-room support during inspections/audits

Basic Qualifications:
- Bachelorโ€™s +8 years (or MBA/MS +7; PhD/JD +5; MD/DVM +4)
- Knowledge of healthcare/pharma drug development regulations
- Understanding of Clinical Trial processes (startup, site management/monitoring, operational reporting)
- Cross-functional, customer-focused collaboration; strong comms/presentation; project management/organization; analytical/problem-solving; ability to work internationally

Preferred Qualifications:
- Masterโ€™s; leading cross-functional teams/large-scale projects
- Advanced Veeva Clinical or other CTMS knowledge
- Strong regulatory/compliance understanding; digital transformation track record
- Experience with AI tools (e.g., ChatGPT/Microsoft Copilot)

Work/Travel:
- Operations-focused; may require unplanned nights/weekends.
- Hybrid: live within commuting distance; ~2.5 days/week onsite.

Application:
- Last date to apply: June 10, 2026.