Director, Strategic Clinical Vendor Oversight and Relationship Lead
Responsibilities
Operational Oversight:
- Provide portfolio-level oversight of outsourced Phase IβIII clinical trials; identify systemic performance trends and execution risks.
- Ensure vendor delivery aligns with strategic timelines, budget expectations, and quality standards.
- Lead resolution of complex/high-impact operational issues as senior escalation point.
- Drive consistent application of oversight standards and performance expectations across study teams.
Vendor Management:
- Lead operational performance oversight of assigned clinical vendor(s).
- Represent the function in Portfolio Operational Committee meetings and contribute to Steering Committee discussions as needed.
- Oversee performance analytics and trend reporting for proactive risk management and continuous improvement.
- Partner with Procurement to strengthen performance-based oversight and cost transparency.
Process Optimization:
- Refine and scale the outsourcing operating model in alignment with portfolio growth.
- Identify systemic inefficiencies across trial start-up, execution, and closeout; implement standardized best practices.
- Drive adoption of governance playbooks, oversight dashboards, and performance metrics.
- Partner with Digital/innovation to modernize vendor oversight via data-driven tools and automation.
Team support and Collaboration:
- Advise/escalate to Development Operational Program Leaders, Global Trial Leaders, Clinical Trial Managers, and cross-functional leaders.
- Establish training and capability-building for outsourcing and governance.
- Foster accountability, partnership, and continuous improvement.
Cross-functional Partnership & Compliance/Governance:
- Partner with Clinical Trial Delivery, Clinical Strategy, Regulatory Affairs, Quality, Finance, and Procurement.
- Ensure outsourced activities align with ICH-GCP, global regulatory requirements, and quality systems; support inspection/audit readiness.
Qualifications
- Bachelorβs degree required; advanced degree preferred.
- 8β10+ years in clinical operations, vendor oversight, or outsourcing management (biotech/pharma).
- Experience in clinical trial management and execution.
- Familiarity with portfolio-level operational standards.
- Solid understanding of ICH-GCP and global regulatory requirements.
Benefits (US first-year full-time regular employees)
- 401(k): 100% match on first 6% contributions.
- Health benefits (2 medical plans incl. HDHP with HSA), dental, vision.
- Voluntary plans: critical illness, accident, hospital indemnity.
- Paid vacation, sick leave, holidays, and 12 weeks discretionary paid parental leave.
- Child/adult backup care, family support programs, financial wellness tools, emotional well-being support.
- Commuter benefits, tuition reimbursement, Lifestyle Spending Account.
Application instructions
- Apply via the Genmab website (Job Applicant Privacy Notice referenced for US applicants).