Director - Strategic Accounts - Texas South
Caris Life Sciences
6 months ago
On-site
Texas, United States
Sales
Position Summary
- Director - Strategic Accounts advances Caris’ enterprise precision medicine strategy by building, expanding, and sustaining system-level partnerships across surgery, pathology, and oncology; owns executive relationships and drives enterprise-wide adoption of Caris molecular diagnostics and precision oncology solutions.
Job Responsibilities
- Own and manage executive-level relationships (CEOs, CMOs, COOs, CFOs, Cancer Center Directors, lab leadership, health system administrators).
- Develop, execute, and maintain enterprise-level account strategies across surgical workflows, pathology operations, and oncology care delivery.
- Identify opportunities to integrate molecular profiling and precision oncology into clinical pathways and system protocols.
- Lead Quarterly Business Reviews (QBRs) on performance, utilization trends, outcomes, and growth initiatives.
- Analyze account/regional data to identify growth opportunities, adoption barriers, and productivity gaps.
- Partner with Regional Business Directors on planning, prioritization, and tactical execution.
- Provide indirect leadership/mentorship to field roles (Oncology Account Executives, Oncology Case Managers).
- Serve as primary project owner for strategic initiatives (account onboarding, program launches, workflow optimization, EMR integrations, service improvements).
- Coordinate cross-functional execution (Operations, Client Services, Laboratory, Medical Affairs, IT, Marketing).
- Define project scope/timelines/deliverables/success metrics; track using CRM and project tools.
- Support business development and account expansion (complex deal strategy/value positioning).
- Act as senior escalation point; align customer expectations with operational performance.
Required Qualifications
- Bachelor’s degree in life sciences, business, or related field.
- 5–7+ years’ experience in strategic account management, oncology diagnostics, precision medicine, or complex healthcare sales.
- Strong knowledge of molecular diagnostics, NGS, oncology workflows, and pathology/lab operations.
- Proven growth success in complex, matrixed healthcare environments.
- Ability to influence without authority and lead cross-functional/field teams.
- Proficiency with CRM (e.g., Salesforce), reporting tools, and Microsoft Office.
- Ability to complete pre-employment processes (background/drug/reference checks).
Preferred Qualifications
- MBA or advanced degree.
- Project management training or PMP certification.
- Experience with enterprise/health-system partnerships.
- Relationships with academic medical centers or integrated delivery networks.
- Strong analytical, organizational, and executive communication skills.
Physical Demands / Other
- Significant regional travel (>50%); remote or on-site work with customers.
- Ability to lift/carry up to 25 lbs occasionally.
- Evening/weekend/holiday work and after-hours responsiveness may be required based on customer needs.
Training
- Job-specific, compliance, and safety training assigned based on role; ongoing training on products/systems/regulatory/commercial processes.
- Director - Strategic Accounts advances Caris’ enterprise precision medicine strategy by building, expanding, and sustaining system-level partnerships across surgery, pathology, and oncology; owns executive relationships and drives enterprise-wide adoption of Caris molecular diagnostics and precision oncology solutions.
Job Responsibilities
- Own and manage executive-level relationships (CEOs, CMOs, COOs, CFOs, Cancer Center Directors, lab leadership, health system administrators).
- Develop, execute, and maintain enterprise-level account strategies across surgical workflows, pathology operations, and oncology care delivery.
- Identify opportunities to integrate molecular profiling and precision oncology into clinical pathways and system protocols.
- Lead Quarterly Business Reviews (QBRs) on performance, utilization trends, outcomes, and growth initiatives.
- Analyze account/regional data to identify growth opportunities, adoption barriers, and productivity gaps.
- Partner with Regional Business Directors on planning, prioritization, and tactical execution.
- Provide indirect leadership/mentorship to field roles (Oncology Account Executives, Oncology Case Managers).
- Serve as primary project owner for strategic initiatives (account onboarding, program launches, workflow optimization, EMR integrations, service improvements).
- Coordinate cross-functional execution (Operations, Client Services, Laboratory, Medical Affairs, IT, Marketing).
- Define project scope/timelines/deliverables/success metrics; track using CRM and project tools.
- Support business development and account expansion (complex deal strategy/value positioning).
- Act as senior escalation point; align customer expectations with operational performance.
Required Qualifications
- Bachelor’s degree in life sciences, business, or related field.
- 5–7+ years’ experience in strategic account management, oncology diagnostics, precision medicine, or complex healthcare sales.
- Strong knowledge of molecular diagnostics, NGS, oncology workflows, and pathology/lab operations.
- Proven growth success in complex, matrixed healthcare environments.
- Ability to influence without authority and lead cross-functional/field teams.
- Proficiency with CRM (e.g., Salesforce), reporting tools, and Microsoft Office.
- Ability to complete pre-employment processes (background/drug/reference checks).
Preferred Qualifications
- MBA or advanced degree.
- Project management training or PMP certification.
- Experience with enterprise/health-system partnerships.
- Relationships with academic medical centers or integrated delivery networks.
- Strong analytical, organizational, and executive communication skills.
Physical Demands / Other
- Significant regional travel (>50%); remote or on-site work with customers.
- Ability to lift/carry up to 25 lbs occasionally.
- Evening/weekend/holiday work and after-hours responsiveness may be required based on customer needs.
Training
- Job-specific, compliance, and safety training assigned based on role; ongoing training on products/systems/regulatory/commercial processes.