Director - Strategic Accounts (Indiana & Michigan)
Caris Life Sciences
2 months ago
On-site
Indiana, United States
Sales
Position Summary
Director - Strategic Accounts advances Caris Life Sciences’ enterprise precision medicine strategy by building, expanding, and sustaining system-level partnerships across surgery, pathology, and oncology; owns executive relationships and drives enterprise-wide adoption of Caris molecular diagnostics and precision oncology solutions.
Job Responsibilities
- Own and manage executive-level relationships within strategic accounts (CEOs, CMOs, COOs, CFOs, Cancer Center Directors, lab leadership, health system administrators).
- Develop, execute, and maintain enterprise-level account strategies across surgical workflows, pathology operations, and oncology care delivery.
- Identify opportunities to integrate molecular profiling and precision oncology solutions into clinical pathways and system-wide protocols.
- Lead Quarterly Business Reviews (QBRs) on performance, utilization trends, outcomes, and growth initiatives.
- Analyze account/regional data to identify growth opportunities, adoption barriers, and productivity gaps.
- Partner with Regional Business Directors to align enterprise priorities with regional planning and execution.
- Provide indirect leadership, mentorship, and subject matter expertise to field roles.
- Serve as primary project owner for initiatives (account onboarding, precision medicine launches, workflow optimization, EMR integrations, service improvements).
- Coordinate cross-functional execution across Operations, Client Services, Laboratory, Medical Affairs, IT, and Marketing.
- Define scope, timelines, deliverables, and success metrics; track progress using CRM and project management tools.
- Support new business development and account expansion (deal strategy, value positioning, decision process navigation).
- Act as senior escalation point for strategic accounts and align customer expectations with operational performance.
- Represent Caris as a long-term precision medicine partner.
Required Qualifications
- Bachelor’s degree in life sciences, business, or related field.
- 5–7+ years in strategic account management, oncology diagnostics, precision medicine, or complex healthcare sales.
- Strong understanding of molecular diagnostics, NGS, oncology workflows, and pathology/laboratory operations.
- Demonstrated growth success in complex, matrixed healthcare environments.
- Ability to influence without direct authority; lead cross-functional/field teams.
- Proficiency in CRM (e.g., Salesforce), reporting tools, and Microsoft Office Suite.
- Ability to complete pre-employment checks (background check, drug screening, reference check).
Preferred Qualifications
- MBA or advanced degree.
- Project management training or PMP certification.
- Experience with enterprise/health-system partnerships.
- Relationships within academic medical centers or integrated delivery networks.
- Strong analytical, organizational, and executive communication skills.
Application Instructions / Employment Process
- Must successfully complete pre-employment process (criminal background check, drug screening, credit check for applicable positions, and reference verification).
Director - Strategic Accounts advances Caris Life Sciences’ enterprise precision medicine strategy by building, expanding, and sustaining system-level partnerships across surgery, pathology, and oncology; owns executive relationships and drives enterprise-wide adoption of Caris molecular diagnostics and precision oncology solutions.
Job Responsibilities
- Own and manage executive-level relationships within strategic accounts (CEOs, CMOs, COOs, CFOs, Cancer Center Directors, lab leadership, health system administrators).
- Develop, execute, and maintain enterprise-level account strategies across surgical workflows, pathology operations, and oncology care delivery.
- Identify opportunities to integrate molecular profiling and precision oncology solutions into clinical pathways and system-wide protocols.
- Lead Quarterly Business Reviews (QBRs) on performance, utilization trends, outcomes, and growth initiatives.
- Analyze account/regional data to identify growth opportunities, adoption barriers, and productivity gaps.
- Partner with Regional Business Directors to align enterprise priorities with regional planning and execution.
- Provide indirect leadership, mentorship, and subject matter expertise to field roles.
- Serve as primary project owner for initiatives (account onboarding, precision medicine launches, workflow optimization, EMR integrations, service improvements).
- Coordinate cross-functional execution across Operations, Client Services, Laboratory, Medical Affairs, IT, and Marketing.
- Define scope, timelines, deliverables, and success metrics; track progress using CRM and project management tools.
- Support new business development and account expansion (deal strategy, value positioning, decision process navigation).
- Act as senior escalation point for strategic accounts and align customer expectations with operational performance.
- Represent Caris as a long-term precision medicine partner.
Required Qualifications
- Bachelor’s degree in life sciences, business, or related field.
- 5–7+ years in strategic account management, oncology diagnostics, precision medicine, or complex healthcare sales.
- Strong understanding of molecular diagnostics, NGS, oncology workflows, and pathology/laboratory operations.
- Demonstrated growth success in complex, matrixed healthcare environments.
- Ability to influence without direct authority; lead cross-functional/field teams.
- Proficiency in CRM (e.g., Salesforce), reporting tools, and Microsoft Office Suite.
- Ability to complete pre-employment checks (background check, drug screening, reference check).
Preferred Qualifications
- MBA or advanced degree.
- Project management training or PMP certification.
- Experience with enterprise/health-system partnerships.
- Relationships within academic medical centers or integrated delivery networks.
- Strong analytical, organizational, and executive communication skills.
Application Instructions / Employment Process
- Must successfully complete pre-employment process (criminal background check, drug screening, credit check for applicable positions, and reference verification).