Director - Software Product Management, LillyDirect - Silicon Valley Hub

Role Summary

Director, Software Product Management, LillyDirect to lead the strategy, development, and execution of multiple digital product portfolios for LillyDirect in Silicon Valley. This role is pivotal in shaping the future of Lilly's digital products—driving transformational outcomes through customer-centric design, modular architecture, and operational scalability. As a senior product leader, you will define and own the strategies and roadmaps for digital product portfolios designed to meet user needs while delivering innovative technology solutions that advance the company’s mission. Location: San Francisco Bay Area.

Responsibilities

• Product Strategy and Roadmap: Define and lead the execution of bold digital product strategies, roadmaps, timelines, and requirements. Align digital product initiatives with strategic business goals and high-value problems to solve, prioritize investments based on impact and feasibility, and ensure consistent delivery across a portfolio of interconnected digital products.
• Team First Mentality: Embody a no-ego, team-first mindset in all interactions. Foster a collaborative culture that prioritizes shared success over individual recognition. Represent the product team with humility and integrity when engaging with stakeholders and partners.
• Business Partnership Champion: Act as a strategic product partner to business leaders—translating their goals and solving business problems through a compelling product vision and actionable strategy. Collaborate closely with design, and engineering partners to ensure solutions are grounded in user needs, technically sound, and aligned with the broader product vision and strategy.
• User Experience And Design: Partner to understand end-to-end user needs across digital product touchpoints. Collaborate closely with customer leads, design, and research teams to ensure intuitive, accessible, and emotionally resonant user interfaces. Advocate for design quality and usability throughout the product lifecycle and use data-driven insights to continuously improve the user experience.
• Technical Collaboration and Standards: Partner with engineering leadership to assess architectural trade-offs, establish technical standards, and ensure scalable solutions across portfolios. Actively participate in technical strategy discussions and unblock cross-portfolio dependencies.
• Stakeholder Engagement and Thought Leadership: Build and maintain relationships with stakeholders across the organization, including operations, support teams, and external partners. Represent Lilly's product vision externally and contribute to industry thought leadership.
• Operational Excellence and Resource Planning: Lead portfolio-level resource allocation and prioritization, incorporating technical complexity, dependencies, and engineering capacity. Drive continuous improvement initiatives to enhance user experience and operational efficiency.

Qualifications

• Bachelor's in Business, Engineering, Computer Science, Pharmacy, or related field
• At least 8+ years of product management experience, including 5+ years in senior leadership roles
• Deep technical expertise with experience evaluating complex architectures and guide decision-making
• Deep understanding of user experience principles and human-centered design, with a proven experience partnering and guiding design teams to deliver intuitive, accessible, and emotionally resonant digital products
• Proven track record of delivering transformational digital products in a start-up and/or enterprise environment; a focus on digital health or experience in regulated industries such as healthcare or pharmaceuticals is a plus

Skills

• Industry recognition as a thought leader in product management or digital health
• Background in AI-driven personalization and data platforms
• Experience with modular platform design and shared services architecture
• Excellent communication and influence skills, including engagement with C-level executives
• Resilience and persistence in navigating ambiguity, overcoming obstacles, and driving progress in complex, fast-paced environments
• Exceptional leadership and strategic thinking skills with strong business acumen