Director, Record to Report Global Process Owner

Role Summary

Director, Record to Report Global Process Owner leads the strategic management and improvement of global R2R processes. They focus on standardizing procedures, enhancing efficiency, ensuring compliance, and delivering top-tier service across the organization. They lead cross-functional initiatives and collaborate with regional leads, business units, and external service providers to boost process performance and governance. The role drives digital transformation and operational excellence to advance the company's global financial operations.

Responsibilities

• Strategically managing and improving global R2R processes.
• Focusing on standardizing procedures, enhancing efficiency, ensuring compliance, and delivering top-tier service across the organization.
• Leading cross-functional initiatives and collaborating with regional leads, business units, and external service providers to boost process performance and uphold governance.
• Key Operational Aspects
  • Oversees global policy adherence, uses performance analytics, manages risks, and enhances customer experiences while handling high volumes of global transactions.
  • Leading a cross-functional team, maintaining effective global controls, ensures regulatory compliance, and drives process improvements.
  • Utilizing advanced technologies, aiming for cost efficiency and value creation while engaging with internal and external stakeholders to strengthen leadership in process management and supplier engagement.
  • By offering strategic direction and promoting operational excellence, advancing the company's global financial operations and ensures sustainable success.
• Major Responsibilities and Accountabilities
  • Strategic Ownership & Governance
    • Develop and execute the global R2R strategy to align with organizational goals and priorities.
    • Define and enforce global R2R policies, procedures, and standards while ensuring adherence to local regulations and requirements.
    • Act as the global escalation point for R2R-related issues, ensuring timely resolution and stakeholder satisfactions.
  • Process Optimization & Continuous Improvement
    • Drive process standardization and harmonization across regions, leveraging technology and best practices.
    • Identify opportunities to eliminate inefficiencies, reduce costs, and improve cycle times within R2R processes.
    • Lead digital transformation initiatives, such as automation, AI, and analytics tools, to enhance process capabilities.
  • Performance Management
    • Conduct regular reviews of process performance with Stakeholders, identifying and addressing gaps or opportunities for improvement.
  • Collaboration & Stakeholder Management
    • Partner with Finance, IT, and other key stakeholders to ensure seamless integration of R2R process into end-to-end operations.
    • Build strong relationships with external service providers.
  • Risk Management & Compliance
    • Ensure compliance with all internal policies, external regulations, and audit requirements related to R2R processes.
    • Develop and maintain a strong internal control framework to mitigate risks within the R2R function.
  • Leadership & Team Development
    • Mentor and guide regional R2R leads and teams. Foster a culture of accountability, collaboration, and continuous learning.
    • Manage up to ten (10) direct reports up to Associate Director level.
    • Lead change management initiatives to drive adoption of process changes across the organization.

Qualifications

• Minimum education of a bachelor's degree required. Master's degree preferred and / or CA/CPA equivalent preferred.
• Minimum of eight (8) plus years of experience, with eight (8) plus years in financial management leadership roles. Finance experience within the pharmaceutical industry preferred.
• Leadership skills to challenge status quo, define and drive strategic business vision. Ability to coach and motivate teams.
• Effective relationship management skills, ability to collaborate and influence across the matrix.
• Demonstrated experience in SAP, Hana 4 and R2R processes architecture; experience in process improvements and project management is a plus.
• Excellent analytical and critical thinking skills and ability to drive results.
• Fluent in written and spoken English.
• Customer-centricity, collaboration, and performance excellence mindset.
• Adaptability and ability to manage change.