Pacira BioSciences, Inc. logo

Director, Professional Education (Internal team)

Pacira BioSciences, Inc.
Full-time
Remote friendly (United States)
United States
$170,000 - $225,000 USD yearly
Human Resources

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Role Summary

Director of Professional Education (Internal) will be responsible for executing Pacira’s learning strategy across various commercial and medical functions. They will work closely with Marketing, Sales, Medical, Regulatory, Compliance leadership to implement commercial and medical educational training programs. The position leads a team of Associate Directors and field-facing Field Trainers to design, implement, and measure high-impact learning experiences that elevate field performance and strengthen clinical market differentiation.

Responsibilities

  • Build upon and manage existing commercial and medical training programs to ensure a high degree of professional selling skills with enhanced product and scientific knowledge of Pacira products.
  • Develop/Conduct/Lead training programs and create learning/development assets that support marketing strategies and identified needs of the Commercial and Medical Field teams, including selling/coaching models, medical procedural areas, and product training for customer-facing field roles, as well as other trainings for the business, as needed.
  • Develop and execute comprehensive strategic and tactical 12-24 month plans to support the short and long-term objectives of the teams from a learning perspective, including new hire training and curriculum, continuing education, advanced learning, and on-the-go learning programs.
  • Lead, manage, and develop a team of Associate Directors focused on implementation and continuous improvement of all training functions across the organization, including Foundational (New Hire) and Advanced Training curricula.
  • Maintain and develop appropriate training records for all assigned Pacira personnel and managers.
  • Organize and coordinate New Hire training for Commercial and Medical Field personnel, including onboarding and virtual sessions, in partnership with marketing, clinical, and medical personnel.
  • Update materials to be consistent with current Commercial and Medical strategies.
  • Work with Quality to monitor ComplianceWire assignments for New Hires and existing field personnel.
  • Serve as point for Professional Education (Internal) at PCRC (Medical/Legal review process) for all appropriate submissions.
  • Evaluate effectiveness of Professional Education (Internal) offerings.
  • Collaborate with commercial leadership, marketing, and other stakeholders to design, develop, and facilitate workshops for National and POA meetings, including leaders guides and participant materials.
  • Work with other functional leaders within the commercial organization to foster collaboration and results-oriented culture.
  • Develop leaders guides and present “Train the Trainer” materials for the commercial/medical leadership team.
  • Respond to business needs with ad hoc training development.
  • Assist with building continuous learning platforms for flexible just-in-time learning.
  • Liaise with Field Trainer team to gain field perspective for content development.
  • Attend regional and national conferences, as needed.
  • Support Field Trainer Meetings to build skill and competence.
  • Maintain fiscal responsibility and actively manage departmental budget.
  • Select, develop, and manage relationships with key agency/vendor partners.
  • Other projects as assigned.

Qualifications

Education and Experience

  • Bachelor’s degree from an accredited college or university (advanced degree preferred).
  • 10+ years pharmaceutical/biotech field sales experience.
  • 3-5 years of experience in learning & development including field training or marketing required.
  • Successful track record in field-based leadership position desired.
  • Instructional Design experience preferred.
  • E-learning authoring, LMS, CRM experience preferred.
  • Certified Learning Professional (CLP) a plus.

Knowledge, Skills, And Abilities

  • Excellent verbal and written English communication skills.
  • Excellent ability to deliver presentations to diverse groups of all sizes.
  • Ability to connect with and inspire people.
  • Proven ability to design and deliver sales training programs that promote regulatory and compliance adherence.
  • Demonstrated ability to design and deliver highly technical, medical product/technique education.
  • Proven ability to train trainers and manage field training programs and teams.
  • Ability to work across departments in a collaborative environment and independently.
  • Proven ability to manage multiple projects, set priorities, and meet deadlines.
  • Demonstrated customer service approach.
  • Ability to travel frequently (50-60% travel) with overnight stays; proximity to airport preferred.

Additional Requirements

  • The role may involve travel up to 50-60% and requires on-site presence at pharmaceutical corporate environments, meetings, and conferences.