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Director, Process Intelligence - Results Delivery Office

Amgen
August 27, 2026
Full-time
Remote friendly (United States)
Worldwide
Operations
Role: Business Performance Director within Amgen’s Results Delivery Office, focusing on scaling Process Intelligence capabilities to support enterprise transformation initiatives, including process simplification, automation, and value realization. Responsibilities: lead execution of Process Intelligence projects, translate strategy into measurable outcomes, develop tools and methodologies for scalable adoption, establish governance frameworks, and partner across business, technology, and senior stakeholders. Responsibilities also include guiding deployment of process mining, analytics tools (e.g., Celonis, Signavio, Power BI), and fostering a culture of continuous improvement. Requirements: Doctorate with 4+ years, Master’s with 7+ years, or Bachelor’s with 9+ years of experience in data science, process improvement, or related fields. Preferred skills include deep expertise in process mining, automation technologies (RPA, AI), and experience with large datasets, process analysis, and enterprise transformation. Strong leadership and stakeholder management skills, with the ability to influence global, matrixed environments, are essential. High-value specifics: enterprise-scale Process Intelligence, process mining, analytics tools, automation, continuous improvement methodologies, and cross-functional leadership. Work setup details are not specified.