Director, Portfolio & Program Management (PPM) Business Operations

Role Summary

Director, Portfolio & Program Management (PPM) Business Operations responsible for supporting PPM Business Operations, Chief of Staff, in developing engagement plans, supporting business operations (budget, resourcing, occupancy, leader communications), and driving efficiencies and effective ways of working across drug development. Leads through influence and builds trusting relationships across Development and Enterprise partner functions. Supports annual drug development business reviews in partnership with S&O Community of Practice.

Responsibilities

• Supports PPM Strategy Formulation, Planning and Operating Model Design including leading the PPM Strategy Execution, Change Management and PPM improvement efforts
• Develops and leads PPM strategic imperatives and projects
• Provides operational support to manage PPM priorities, objective setting, execution, and tracking. Develops workshop materials, development engagements, team effectiveness. May drive annual Drug Development business reviews and or initiatives.
• As a deputy to the PPM Operations lead, drives quarterly budget projections, including resource requirements, escalation of business risks, and tracking of progress against goals in partnership with PPM LT and Finance. Serves as the gatekeeper for budget management and performance on behalf of the PPM Chief of Staff. Oversees tracking of resourcing requirements and occupancy strategy in partnership with PPM Business operations team members and Human Resources. In addition, provides centralized budget and resourcing support to the Therapeutic Area Chief of Staffs.
• Leads Program management for DD and PPM Events and leadership meetings (e.g, extended leadership meetings, town halls, speaking engagements, etc.) Provides event support to the Therapeutic Area Chief of Staff. May lead CMO events on behalf of the Chief of Staff to the CMO (e.g. Leadership Circle or PACE).
• Develops PPM leadership messaging (e.g., leadership change management messaging, reinforcement of communications cascade from Enterprise, Drug Development LT, and PPM Head)
• Develops strategic business improvement initiatives to create efficiencies and optimize ways of working within Development org in partnership with cross functional stakeholders.
• Contributes to, and leads by influence, an integrated network across DD and the enterprise in partnership with R&D Comms, Change management and other PPM Capabilities.
• Drives interactions with key stakeholders across development and the enterprise (i.e. lead through influence)
• Contributes to the integrated community of practice across DD Strategic operations, and enterprise partners as appropriate, to ensure consistency across the development organization. Establishes key interfaces across drug development and the PPM LT to shape the agenda and build connections across DD.
• Manages Centralized Drug Development Congress planning and budget targets across therapeutic areas and DD functions aligned to the Congress Strategy in partnership with Medical Congress Planning. Manage congress planning system and reporting. Manage registration for the drug development attendees.

Qualifications

• Degree in Business Management and/or advanced degree in related discipline preferred (e.g., Degree in Life Sciences (MBA, MS, PhD, Pharm D). Project Management certification a plus but not required
• Prior experience as a Chief of Staff is a plus
• 8-12 years of experience with the pharmaceutical industry
• Thorough understanding of company policies
• Demonstrated innovation, flexibility, open-mindedness, and adaptability to meet objectives in a rapidly changing environment with shifting priorities
• Track record of commitment to Quality in all areas
• High proficiency in and demonstration of critical thinking, problem-solving, and decision making
• Anticipates needs and assesses and manages business and organizational risks
• Prior success in situations requiring adaptability/flexibility
• Proven ability to self-supervise and act independently to identify/resolve issues
• Ability to build trusting relationships, lead large/complex programs, and work across divisions, diverse business backgrounds, and cultures
• Excellent communication and interpersonal skills, with the ability to interface with a broad range of internal and external stakeholders at all levels of the organization
• Excellent influencing and negotiating experience and capabilities in a matrix environment
• Exhibits confidence and professional diplomacy while effectively relating to people at all levels (internally and externally)
• Strong project management and execution skills
• Has proven track record on delivering results

Skills

• Strategic planning and execution
• Budgeting and resource management
• Change management
• Cross-functional collaboration and stakeholder management
• Program and event management
• Communication and leadership messaging
• Process improvement and operational excellence

Education

• Degree in Business Management or related field; advanced degree preferred

Additional Requirements

• None additional beyond stated qualifications