Director, Operations & Platform – Employer Programs

Role Summary

Owns the design and execution of employer-led CV prevention programs, leveraging large employers as channels for preventive care delivery. Leads development and management of partnerships with employers, health benefit platforms, and external advisors to enable scalable program delivery. Guides strategy and cross-functional collaboration to integrate workplace initiatives with broader CV prevention efforts.

Responsibilities

• Lead market research, partner mapping, and employer/employee insights initiatives to inform employee engagement strategies
• Develop and manage partnerships with large employers, employee health benefit platforms and external advisors
• Oversee design and rollout of workplace-based screening, education, and treatment programs in collaboration with partners and advisors, leveraging learnings from Novartis internal Don’t Miss a Beat program and behavioral insights
• Design distribution and scaling strategy as well as to ensure broad impact
• Coordinate with HR, benefits, and occupational health stakeholders
• Lead pilot projects and demonstration studies to validate program impact
• Manage data collection, analytics, and reporting on program outcomes
• Ensure integration with broader CV prevention ecosystem (e.g., consumer activation, pharmacy, health systems)
• Support communications, PR, and advocacy efforts targeting employer audiences as well as payer and policy shaping

Qualifications

• Required: Bachelor's degree in a related field
• Preferred: Master of Science and/or MBA
• Required: 8+ years in pharmaceutical, biotech, healthcare, or healthcare consulting industry
• Required: 5+ years in commercial strategy, alliance management, or employee benefit management / HR operations roles within or outside the healthcare industry
• Required: Experience with performance tracking, KPIs and analytics
• Required: Entrepreneurial mindset with operational experience and high technology acumen
• Required: Ability to lead and inspire cross-functional teams, manage complex projects, and drive consensus among diverse stakeholders
• Preferred: Experience in HR Operations and employee health benefit management