Director of Global Security Investigations and Anti-Falsified Medicine, Latin America & Canada (LaCan)

Role Summary

Lead and manage cross-functional Global Security investigations across the assigned region, serving as a key representative of Novartis' Corporate Governance in addressing internal fraud, corruption, and misconduct. Drive the implementation of the Anti-Falsified Medicines (AFM) strategic roadmap and conduct proactive investigations to detect and prevent pharmaceutical crime, ensuring patient safety and regulatory compliance.

Responsibilities

• Lead impartial, fact-based investigations into “high-risk” allegations of internal misconduct, including policy violations and criminal wrongdoing - as assigned by the SpeakUp Office (SUO) - across all business functions and at all levels of seniority.
• Ensure unified good-governance and consistency for investigations across the LACan region, and drive high report quality across the function.
• Lead proactive security investigations into other risks to Novartis (e.g., blackmail, extortion, etc.), as assigned by the Head of Investigations, in agreement with the Region Head.
• Lead investigations into pharmaceutical crime (i.e., counterfeiting, theft, diversion and tampering of Novartis products) and collaborate with business stakeholders and relevant competent authorities for (i) investigations, (ii) enforcement actions and (iii) to develop AFM advocacy, engagement and awareness opportunities and intelligence sharing.
• Deliver and implement the objectives and deliverables of Global Security and the Novartis AFM Global Strategic Roadmap.
• Plan and agree strategic AFM priorities (i.e., market monitoring, online enforcement, customs enforcement, criminal enforcement, civil enforcement), maintain visibility of investigations and operations and manage projects, such as customs records.
• In close collaboration with the Pharmaceutical Intelligence & Forensics team and leveraging the Novartis anti-counterfeiting detection system, conduct timely authentication and reporting of falsified Novartis products internally (e.g., to group Quality) and externally (e.g., to the World Health Organization).
• Effective collaboration with Global Security groups and key partner functions (e.g. Legal, Public Affairs, Quality, Regulatory, Global Health, Pharmacovigilance).
• Effective and impactful engagement of national and regional key external stakeholders (e.g. law enforcement, trade association) fostering effective collaboration on combating pharma crime across the industry.

Qualifications

• Required: Fluent in English and Portuguese (Spoken and Written)
• Required: Bachelors/Masters degree or equivalent in criminal law, intellectual property law and/or equivalent in international security/fraud investigations field and/or proven investigations experience in a relevant field
• Preferred: CFE/PCI designation
• Required: Previous Experience supporting Falsified Medicine investigations
• Required: Previous Experience supporting security investigations
• Preferred: Previous experience supporting Falsified Medicine cases in Latin America and Canada