Director of Commercial Operations – Immunology – Central Region
Merck
September 16, 2026
Full-time
Remote
Worldwide
Sales
Role: Lead US Central region immunology sales as Director of Commercial Operations, overseeing customer engagement, team management, strategic planning, and P&L accountability. Responsibilities: recruit, develop, and retain high-performing sales teams; build and maintain relationships with healthcare providers, payers, and industry thought leaders; align account plans with payer/reimbursement strategies; drive regional business results; contribute to national strategies; ensure compliance and optimize business growth through customer interactions. Qualifications: BA/BS with 10+ years in pharma sales, marketing, or managed care; 3+ years of people management; deep experience in building customer relationships; resident of US Central region; ability to travel up to 50%. Preferred: advanced degree (MBA/MS), immunology expertise, particularly in Inflammatory Bowel Disease and Gastroenterology; success in product launches and competitive markets. Skills: clinical immunology, customer engagement, immunoassays, immunotherapy, managed care marketing, strategic planning, sales forecasting, and regulatory compliance. High-Value: immunology, inflammatory bowel disease, biologics, late-stage clinical development, US field-based sales leadership, cross-functional collaboration, remote work with significant travel.