Position Summary
The Director, National Accounts is responsible for ensuring national payer accounts deliver a seamless, high-quality access experience that supports provider choice and appropriate patient care across the MASH portfolio.
Key Responsibilities
- Lead analytics for national payer and PBM accounts (coverage quality, utilization management, approval rates, time to therapy, abandonment, pull-through).
- Monitor performance vs. contracts, forecasts, and access objectives; identify gaps, risks, and opportunities.
- Oversee rebate validation, contract performance, and downstream analytics to ensure alignment with financial and contractual terms.
- Partner with Pricing & Contracting on accruals, forecasting, reconciliation, and gross-to-net; resolve discrepancies with recommendations.
- Develop/maintain dashboards, QBRs, executive updates, formulary trackers, and standardized reporting.
- Conduct root-cause analyses of access challenges across payer, provider, field, patient support, specialty pharmacy, and claims data.
- Collaborate with cross-functional teams to convert payer wins into real-world access.
- Support pre-deal analytics and scenario modeling for future contracts.
- Translate complex data into actionable insights for leadership and cross-functional teams.
- Support payer/PBM/GPO engagements with performance insights and business reviews.
- May directly manage a select payer account.
Qualifications
- Bachelorβs degree required; advanced degree (MBA/MPH/PharmD or similar) preferred.
- 10+ years relevant pharmaceutical/healthcare experience.
- 5+ years in market access, payer strategy, account management, analytics, contracting, finance, or related roles.
- Strong understanding of payer contracting, rebates, formulary management, prior authorization, specialty pharmacy, and gross-to-net.
- Proven ability to synthesize complex data into insights/execution plans.
- Experience building dashboards and performance reporting.
- Proficiency in Excel and PowerPoint required; payer/claims data platform experience preferred.
- Up to 30% domestic travel.
Application Instructions
- Apply via the Madrigal Careers site.