Director, Medical Science Liaison (MSL) Team Lead – Pain, US

Role Summary

The Director, Medical Science Liaison (MSL) Team Lead – Pain, US provides leadership for the US Pain MSL team, oversees performance and development, and drives the strategy and execution of non-promotional medical activities. This role ensures compliant, evidence-based communications with KOLs and healthcare professionals, supports team objectives, and partners with the US Pain Medical Lead and broader Medical Affairs leadership to advance company goals.

Responsibilities

• 100% compliant with all Company policies & procedures
• Learning & Growth: improve skills and abilities, develop medical expertise, develop strategic leadership
• Operational Excellence: improve operational efficiency and effectiveness, align medical activities with overarching company strategy
• KOL Relationship Management: understand KOL medical education needs, understand competitor medical affairs educational offerings, align KOL selection with overarching company strategy
• Innovation: understand medical innovation, meet HCP education needs with innovative materials
• Provide US Pain MSLs with day-to-day support and direction for normal business activities; define team objectives, strategies, tactics, metrics, and targets in alignment with leadership and company objectives; develop MSL Team members
• Engage in non-promotional, truthful, evidence-based communications with KOLs/HCPs using educational materials approved by the MRC
• Draft, execute, monitor and adapt independent US MSL Stakeholder Engagement Plans for target KOLs/HCPs
• Receive support and direction for normal asset/disease-state-level MSL activities including travel, HCP interactions and congress attendance
• Provide monthly summaries of activities and achievements to US Pain Medical Lead; interact with senior leaders and apply advanced negotiations
• Submit expense reports and PTO requests in a timely manner
• Document HCP Interactions in VEEVA
• Respond to Unsolicited Medical Requests (UMRs) from HCPs or external stakeholders
• Identify and communicate internally the activities of rival Medical Affairs organizations with target KOLs/HCPs
• Identify internal unmet medical education needs of target KOLs/HCPs; articulate complex ideas and persuade others to adopt new viewpoints
• Partner with US Pain Medical Lead to develop independent, innovative, nonpromotional medical education materials that address unmet educational needs
• Gather and communicate KOL insights to inform independent Medical Affairs strategy
• Develop and communicate independent Ad Board, Congress & Customer Insight Reports
• Staff independent Medical Affairs booths at congresses/conventions
• Provide training to internal Viatris functions on products and disease states using approved materials
• Perform other duties as assigned

Qualifications

• Minimum of 8 years of experience in the pharmaceutical, biotech or clinical industry; Advanced degree (MD, PhD, PharmD) required; experience in pain management and in people management required
• Knowledge of US Pain MSL team lead roles and responsibilities, clinical trials, therapeutic areas, SOPs, promotional laws and ethics standards; recognized as an expert in Medical Affairs strategies
• Ability to develop and manage collaborative relationships with KOLs, medical professionals, academic institutions, and patient advocacy groups; strong analytical and organizational skills
• Ability to interpret complex research, write scientific reports, and communicate abstract concepts to executives and external groups
• Ability to perform calculations, interpret graphical data, and understand pharmaceutical calculations
• Problem-solving abilities with semi-standardized solutions; ability to work independently and with guidance as needed
• Direct supervisory responsibilities; reports to US Pain Medical Lead; capable of leading others to solve complex problems
• US Remote; travel >25% of time (which may change) with potential overnight/weekend travel; remote participation may be used

Additional Requirements

• Travel (greater than 25% of time, which may change) and occasional remote participation as part of normal duties