Director, Marketing Operations
Madrigal Pharmaceuticals
5 hours ago
Remote friendly (Conshohocken, PA)
United States
Marketing
Director, Marketing Operations
Responsibilities
- Lead and manage workstreams focused on operational systems, platforms, and processes supporting Promotional Material Review (PRC), print operations, digital infrastructure, field communications, process improvement, and budget.
PRC (Promotional Review Committee) Operations
- Serve as PRC Process Coordinator: schedule and facilitate PRC meetings; manage PRC processes and Veeva workflows (submissions, QC, approvals, expirations, reporting); conduct PRC onboarding/training.
- Perform QC checks on promotional materials prior to PRC submission to ensure completeness, accuracy, and readiness.
- Ensure QC reflects prior reviewer comments and required updates.
- Partner with PRC Chair to prioritize submissions, set the PRC agenda, and align timelines with business needs.
- Support regulatory operations and promotional material submissions to FDA/OPDP (2253 and subpart H preclearance).
- Track material lifecycle including approvals, re-approvals, expirations, and archiving.
- Maintain audit-ready documentation and processes.
Marketing Operations
- Support operational workstreams including print vendor/fulfillment, congress/conference management, budget management, and field collaboration.
- Partner with IT, CSO, and Procurement to implement and evolve systems, platforms, and processes that enable cross-functional teams and improved marketing capabilities.
- Elevate, oversee, and continuously improve marketing operations; identify workflow bottlenecks and lead process improvement initiatives.
- Participate in cross-functional meetings to address challenges and recommend enhancements.
- Collaborate with partners including Medical, Regulatory, Legal, Compliance, Marketing, IT, CSO, Field Teams, Market Access, agencies, and vendors.
- Manage multiple vendor/agency partners to drive workstreams, ensure appropriate resourcing, and deliver on time within financial constraints.
- Ensure consistency and compliance across operational processes.
Qualifications / Required
- Bachelor’s degree.
- 12–15+ years of biopharmaceutical marketing and/or operations experience.
- Direct experience with promotional review committee operations and Veeva PromoMats.
- 2+ years of project management experience.
- Required to be in office 3 days per week (Conshohocken, PA or Waltham, MA).
Preferences / Plus
- Master’s degree.
- Experience with omnichannel marketing execution (e.g., Sales Force Marketing Cloud, media placements, asset taxonomy).
- Experience leading marketing operations during product launch or in a growing organization.
- Experience in smaller company/team environments.
Key Skills / Knowledge
- Proactive, results-oriented (business owner mindset).
- High learning agility; strong problem-solving; ability to multi-task.
- Strong analytical skills; ability to develop fit-for-purpose solutions.
- Ability to work independently and collaborate cross-functionally.
- Strong project management; ability to thrive in fast-paced, ambiguous environments.
- Superb verbal and written communication.
- Proficiency managing Veeva PromoMats, Veeva CRM, SharePoint, Teams, and Microsoft Office/365.
- Limited travel up to 25% (including weekends as needed).
Benefits
- Base pay estimate: $214,000–$261,000 per year.
- Full-time benefits include flexible paid time off, medical/dental/vision, life/disability insurance, and 401(k) (traditional, Roth, and employer match); additional voluntary benefits (e.g., supplemental life insurance, legal services); mental health benefits via Employee Assistance Program.
Application Instructions
- Applications accepted on an ongoing basis; submit through the Madrigal Careers site.
Responsibilities
- Lead and manage workstreams focused on operational systems, platforms, and processes supporting Promotional Material Review (PRC), print operations, digital infrastructure, field communications, process improvement, and budget.
PRC (Promotional Review Committee) Operations
- Serve as PRC Process Coordinator: schedule and facilitate PRC meetings; manage PRC processes and Veeva workflows (submissions, QC, approvals, expirations, reporting); conduct PRC onboarding/training.
- Perform QC checks on promotional materials prior to PRC submission to ensure completeness, accuracy, and readiness.
- Ensure QC reflects prior reviewer comments and required updates.
- Partner with PRC Chair to prioritize submissions, set the PRC agenda, and align timelines with business needs.
- Support regulatory operations and promotional material submissions to FDA/OPDP (2253 and subpart H preclearance).
- Track material lifecycle including approvals, re-approvals, expirations, and archiving.
- Maintain audit-ready documentation and processes.
Marketing Operations
- Support operational workstreams including print vendor/fulfillment, congress/conference management, budget management, and field collaboration.
- Partner with IT, CSO, and Procurement to implement and evolve systems, platforms, and processes that enable cross-functional teams and improved marketing capabilities.
- Elevate, oversee, and continuously improve marketing operations; identify workflow bottlenecks and lead process improvement initiatives.
- Participate in cross-functional meetings to address challenges and recommend enhancements.
- Collaborate with partners including Medical, Regulatory, Legal, Compliance, Marketing, IT, CSO, Field Teams, Market Access, agencies, and vendors.
- Manage multiple vendor/agency partners to drive workstreams, ensure appropriate resourcing, and deliver on time within financial constraints.
- Ensure consistency and compliance across operational processes.
Qualifications / Required
- Bachelor’s degree.
- 12–15+ years of biopharmaceutical marketing and/or operations experience.
- Direct experience with promotional review committee operations and Veeva PromoMats.
- 2+ years of project management experience.
- Required to be in office 3 days per week (Conshohocken, PA or Waltham, MA).
Preferences / Plus
- Master’s degree.
- Experience with omnichannel marketing execution (e.g., Sales Force Marketing Cloud, media placements, asset taxonomy).
- Experience leading marketing operations during product launch or in a growing organization.
- Experience in smaller company/team environments.
Key Skills / Knowledge
- Proactive, results-oriented (business owner mindset).
- High learning agility; strong problem-solving; ability to multi-task.
- Strong analytical skills; ability to develop fit-for-purpose solutions.
- Ability to work independently and collaborate cross-functionally.
- Strong project management; ability to thrive in fast-paced, ambiguous environments.
- Superb verbal and written communication.
- Proficiency managing Veeva PromoMats, Veeva CRM, SharePoint, Teams, and Microsoft Office/365.
- Limited travel up to 25% (including weekends as needed).
Benefits
- Base pay estimate: $214,000–$261,000 per year.
- Full-time benefits include flexible paid time off, medical/dental/vision, life/disability insurance, and 401(k) (traditional, Roth, and employer match); additional voluntary benefits (e.g., supplemental life insurance, legal services); mental health benefits via Employee Assistance Program.
Application Instructions
- Applications accepted on an ongoing basis; submit through the Madrigal Careers site.