Director, Market Access Engagement - Advanced Platforms-Central/Midwest- Remote

Summary

Location:

Central/Midwest: This is a remote and field-based role that covers the following, but not limited to: Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Ohio, Wisconsin, Arkansas, Louisiana, Mississippi, Oklahoma, and Texas. The individual must live within the geography and must be near a major metropolitan airport; Travel, as required, and potentially on short notice.

As Director, Market Access Engagement – Advanced Platforms you will be responsible for the market access functional responsibilities associated with the onboarding of new Advanced Platforms treatment sites and ongoing market access support that is required for established sites. You will be responsible for the execution of these duties in the identified key accounts across the Novartis Advanced Platforms portfolio (Radioligand, Cell, and Gene Therapies). Additionally, you will serve as the lead for internal coordination between the Market Access Advanced Platform field team and the channel, pricing, and market access strategy teams for your assigned key accounts. You will work in support of a cross-functional account team and will be responsible for executing duties in a collaborative manner with exceptional internal and external communication. This role will report into the Executive Director of Channel Strategy, Advanced Platforms.

A successful Director, Market Access Engagement – Advanced Platforms will be driven, collaborative and able to effectively communicate with customers and cross functional partners. You will be expected to deliver account engagement excellence and possess strong project communication skills in a role that is critical to patient access to Advanced Platforms therapies. The Director, Market Access Engagement – Advanced Platforms will need to comfortably engage customer accounts and lead discussions centered around non-clinical barriers across multiple sites of care. This role requires expertise in discussing market access topics related to pricing, product purchase contracting, Group Purchase Organization (GPO) contracting, and Advanced Platforms reimbursement across multiple sites of care and payer types.

The role will require overnight travel up to approximately 50% of the time. This is a field-based position.

About The Role

Major Accountabilities

Deliver Account Opening and Maintenance Business Goals

• For identified key accounts, responsible for the execution of business-to-business engagement (B2B) for Advanced Platforms products with site of care business leaders, C-Suite, procurement, and financial leaders across community clinic and health system accounts.
• Present appropriate stakeholders at assigned accounts with their pricing, contract & rebate structure & invoice payment timing information.
• Support optimal product access through execution of contracting that is aligned to strategy
• Utilize rebate calculator and approved practice specific analytical resources with appropriate customer stakeholders to educate on available pricing terms
• Serve as proactive engagement lead for B2B discussion in assigned accounts, and reactive support to cross functional team for B2B market access discussions for identified accounts with a need for Market Access engagement.
• Serve as escalation points for account engagement related to purchase agreements, pricing, contracting, collections and accounts receivable.

Effectively Communicate and Collaborate with Ecosystem Partners (e.g., Customer Engagement, Novartis Patient Support, Field Medical).

• Provide input and feedback to the IPST through the market access strategy team as it relates to B2B engagement field insights.
• Provide feedback to the market access strategy team regarding resource and content development to be used by Advanced Platforms Market Access and other cross functional field teams.
• Coordinate and share account field insights with the channel strategy teams.
• Optimize relationships, collaboration and communication with ecosystem partners.
• Maintain account status and activity progress, share as required with functional partners.
• Activate and management of internal processes required to accomplish KPI’s.
• Appropriately share insights around customer experience with Advanced Platforms and offer suggestions for process improvements.
• Provide meaningful insights into market dynamics or competitor activities.

Ethics and Compliance

• Conduct yourself with highest ethical standards and adhere to Novartis Code of Conduct.
• Comply with all relevant laws and regulations and Novartis policies, and procedures, and ensure others around him/her do the same.
• Ensure a diverse and inclusive environment free from all forms of discrimination and harassment.
• Ability to obtain and maintain credentialing in order to work with and visit all assigned accounts and healthcare systems.

Technical Skills/Knowledge

• Proven ability to successfully work in a cross functional and collaborative environment, simultaneously handle multiple tasks and to effectively manage and lead without formal direction.
• Ability to manage competing priorities
• Demonstrated ability to manage complex projects and plan for successful outcomes.
• Excellent communication and presentation skills.
• Strong problem solving, busine